Online Sales Office Coordinator (Full-time)

Fast Car Automotive; Walsall; On-site; GBP 21,000 - 27,000; Full time

Job summary

Fast Car Automotive is seeking an organised Office Coordinator to manage the busy Online Sales Office, handling orders from Ebay, Amazon and our website, and ensuring smooth operation of customer communications.

The role requires good organisation and communication skills, with previous office administration experience. Training will be provided and immediate start is possible for the right candidate.

Qualifications

• Previous office administration experience.
• Good organisation and communication skills.

Responsibilities

• Coordinate the work within the Online Sales Office.
• Oversee and review systems for responding to customers with orders, queries and returns.
• Assist with dealing with goods carriers and service providers, and with administration and record keeping to facilitate dispatch of outgoing orders.
• Handle customer telephone calls and messages.
• Track and analyse products and performance data.

Skills

Organisation

Communication

Office administration

Online sales platforms

Job description

We have an opportunity for a keen and organised Office Coordinator to oversee our busy Online Sales Office dealing with the smooth running of the department, customers and orders from online sales platforms including Ebay, Amazon and our website.

The ideal candidate would have good organisation and communication skills, along with previous office administration experience.

Responsibilities will include:

• Coordination of the work within the Online Sales Ofiice.
• Overseeing and reviewing our systems for responding to our customers contacts with us regarding orders, queries and returns.
• Assisting with dealing with our goods carriers and service providers, along with administration and record keeping to facilitate the dispatch of our outgoing orders.
• Handing customer telephone calls and messages.
• Tracking and analysing products and performance data.

This would be a full time role, flexible working hours through the week are available. Immediate start possible for a successful applicant.

Experience of online selling and social media would be an advantage, although training will be provided.