Operations Coordinator

Confidential; Bracknell; On-site; GBP 30,000 - 36,000; Full time

Job summary

Confidential in Bracknell is seeking an Operations Coordinator for a hands-on, varied role covering order processing, supplier liaison, and coordinating deliveries in a fully office-based environment.

You will manage the full order cycle from order receipt to picking, packing, and dispatch, assist purchasing, inquiries, returns, service bookings and admin, with attention to detail and a can-do attitude.

Qualifications

• Previous experience in office administration, operations or a similar varied role.
• Excellent attention to detail and a high level of accuracy.
• Good organisational skills and the ability to manage a varied workload.
• Confident communicating with customers, suppliers and colleagues.
• Able to prioritise tasks and see things through to completion.
• A practical, hands-on approach and willingness to get involved.
• Comfortable with picking, packing and preparing items for dispatch
• Good Microsoft Office skills, particularly Excel
• Experience using an ERP system would be an advantage

Responsibilities

• Processing sales orders, preparing quotations, raising invoices and completing shipping paperwork accurately
• Managing customer enquiries, claims and returns
• Liaising with suppliers, placing orders and keeping track of deliveries, invoices and returns
• Supporting the Service Manager with service bookings, customer updates, invoicing and contract renewals
• Coordinating incoming and outgoing deliveries, stock and spare parts orders
• Picking and packing consumables and spare parts ready for dispatch, including some manual handling
• Keeping records and internal systems accurate and up to date
• Welcoming visitors and helping with exhibitions and company events
• Providing general administrative support across the business and helping colleagues where needed

Skills

Office admin

Operations

ERP systems

Job description

Operations Coordinator

Salary: Up to 33,000
Bracknell, Berkshire
Fully Office Based

We are looking for an Operations Coordinator to join a lovely, established business in Bracknell. This is a hands‑on, varied role where you will be involved in all aspects of the day‑to‑day operation, from processing customer orders and dealing with suppliers to coordinating deliveries and supporting the service team.

You will look after the full order process, from receiving an order through to picking and packing items in the warehouse and arranging shipping. Alongside this, you will help with purchasing, customer enquiries, returns, service bookings and general office administration.

Attention to detail and accuracy are paramount in this role, as you will be handling orders, stock information, invoices and shipping documentation. You will need to be organised, comfortable juggling different tasks and happy to get stuck in wherever needed, including with packing and preparing items for dispatch.

We've worked with this business for many years and know the team, including the manager, really well. We've placed six members of the team, so we know first‑hand what a lovely business this is to work with. It's a close knit team with a great working environment, and we're genuinely passionate about finding someone who will appreciate being part of it as much as we do.

Job Title: Operations Coordinator
Salary: Up to 33,000
Location: Bracknell, Berkshire
Working Pattern: Monday to Friday - 9.00 - 5.30pm, fully office based

Key Responsibilities

• Processing sales orders, preparing quotations, raising invoices and completing shipping paperwork accurately
• Managing customer enquiries, claims and returns
• Liaising with suppliers, placing orders and keeping track of deliveries, invoices and returns
• Supporting the Service Manager with service bookings, customer updates, invoicing and contract renewals
• Coordinating incoming and outgoing deliveries, stock and spare parts orders
• Picking and packing consumables and spare parts ready for dispatch, including some manual handling
• Keeping records and internal systems accurate and up to date
• Welcoming visitors and helping with exhibitions and company events
• Providing general administrative support across the business and helping colleagues where needed

Skills & Experience

• Previous experience in office administration, operations or a similar varied role
• Excellent attention to detail and a high level of accuracy
• Good organisational skills and the ability to manage a varied workload
• Confident communicating with customers, suppliers and colleagues
• Able to prioritise tasks and see things through to completion
• A practical, hands‑on approach and willingness to get involved
• Comfortable with picking, packing and preparing items for dispatch
• Good Microsoft Office skills, particularly Excel
• Experience using an ERP system would be an advantage

This is a great opportunity for someone who enjoys being involved in different parts of a business rather than sitting behind a desk doing the same tasks every day. If you're organised, take pride in getting things right and are happy to roll your sleeves up, we'd be keen to hear from you.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.