Oncology Pathway Admin & Booking Specialist

London North West Healthcare NHS Trust; Greenhill; On-site; GBP 24,000 - 30,000; Full time

Job summary

London North West University Healthcare NHS Trust is seeking an Admin and Booking Co-ordinator to support oncology patient pathways and provide essential administrative assistance across the service. You will be a key contact for patients and staff, helping ensure timely and accurate handling of information and communications.

Working alongside the Patient Pathway Coordinator, you will book and reschedule appointments, process referrals, upload clinical information, and maintain high standards

Responsibilities

• Supporting the Patient Pathway Coordinator in the administration and coordination of Oncology patient pathways.
• Booking, rescheduling and managing patient appointments in accordance with Trust policies and waiting time standards.
• Processing referrals and ensuring patient information is accurately recorded on Trust systems.
• Uploading, processing and maintaining clinical information and correspondence.
• Acting as a key point of contact for patients, relatives, GPs and other healthcare organisations.
• Handling telephone and email enquiries in a professional, courteous and patient-centred manner.
• Providing administrative support to Oncology Consultants and multidisciplinary teams.
• Building effective working relationships with internal and external stakeholders to support patient care.
• Ensuring all administrative processes are carried out accurately, efficiently and

Job description

London North West University Healthcare NHS Trust is seeking an Admin and Booking Co-ordinator to support oncology patient pathways and provide essential administrative assistance across the service. You will be a key contact for patients and staff, helping ensure timely and accurate handling of information and communications.

Working alongside the Patient Pathway Coordinator, you will book and reschedule appointments, process referrals, upload clinical information, and maintain high standards