Oncology Appointments Coordinator

Mid Yorkshire Teaching NHS Trust; Wakefield; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

NHS Pension

Generous holiday allowance

Employee health & wellbeing services

Onsite nurseries

Childcare vouchers

Home electronics schemes

Working carers support

Diverse and inclusive environment

Job summary

Mid Yorkshire Teaching NHS Trust is seeking an administrative receptionist to support patient pathways. The role involves booking appointments, processing referrals, and maintaining accurate data across PAS and related systems.

You will collaborate with multiple clinical administration teams to deliver a smooth patient experience across Wakefield, Pontefract, and surrounding sites. The post requires empathy, strong communication, and the ability to work flexibly across locations to meet national

Qualifications

• Experience in administrative roles, handling patient data with care.
• Ability to provide a patient-focused, empathetic booking service.
• Proficient in using NHS information systems (PAS, ICE, CITO, Chemocare, PPM/PPM+).

Responsibilities

• Provide administrative and reception support to facilitate patient pathways.
• Book, cancel and rearrange appointments across sites following SOPs.
• Record referrals and RTT codes accurately; monitor waiting lists via PTLs.
• Handle central call service for appointment and pathway enquiries professionally.
• Coordinate with clinical administration teams to ensure timely actions.

Skills

Administration

Reception

Patient booking

Data entry

IT systems

Tools

ICE

CITO

Chemocare

PPM

PPM+

PAS

Job description

Mid Yorkshire Teaching NHS Trust is seeking an administrative receptionist to support patient pathways. The role involves booking appointments, processing referrals, and maintaining accurate data across PAS and related systems.

You will collaborate with multiple clinical administration teams to deliver a smooth patient experience across Wakefield, Pontefract, and surrounding sites. The post requires empathy, strong communication, and the ability to work flexibly across locations to meet national