Cancer Care Pathway Navigator

University Hospital Southampton NHS Trust; Southampton; On-site; GBP 26,000 - 27,000; Part time

Job summary

University Hospital Southampton NHS Trust is seeking a Patient Pathway Coordinator to ensure smooth communication and scheduling across cancer care pathways. You will manage appointments, update patient records, and coordinate responses with clinicians and private coordinators as needed.

The role supports a comprehensive pathway from referral to treatment, requires good administration skills, and offers NHS terms of employment with pro rata pay for fixed-term coverage.

Qualifications

• Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard.
• Level 3 qualification in administration/ customer service or equivalent experience
• Vocational Level 2 qualification in administration/customer service or an equivalent level of experience.
• Knowledge of medical terminology (from the requirements)
• Diploma level qualification or an equivalent level of experience

Responsibilities

• Implement all administrative processes along the patient pathway to ensure the patients journey is managed efficiently and in accordance with targets and agreed timescales.
• Utilise computerised systems to locate case notes and investigation results and to ensure patient information is maintained and updated.
• Liaise with Private Patient Coordinators to ensure a seamless patient journey.
• Monitor and process referral requests and ensure referral grading outcomes are logged on the patient information system.
• Provide patient administration service for regional clinics and maintain filing systems.

Skills

Good literacy and numeracy

Education

GCSE-level literacy and numeracy

Level 3 qualification in administration/customer service

Vocational Level 2 qualification in administration/customer service

Diploma level qualification

Level 3 qualification in administration/word processing/typing

Job description

University Hospital Southampton NHS Trust is seeking a Patient Pathway Coordinator to ensure smooth communication and scheduling across cancer care pathways. You will manage appointments, update patient records, and coordinate responses with clinicians and private coordinators as needed.

The role supports a comprehensive pathway from referral to treatment, requires good administration skills, and offers NHS terms of employment with pro rata pay for fixed-term coverage.