Patient Pathway & Scheduling Coordinator

University Hospital Southampton NHS Foundation Trust; Southampton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

NHS pension

35 days holiday (pro rata)

Job summary

University Hospital Southampton NHS Foundation Trust is seeking a Patient Pathway Coordinator in Cancer Care to ensure effective communication with patients about appointments and admissions, aligning with the Trust's access policy. You will highlight issues and take corrective action as needed.

The role includes processing clinic/admission changes, monitoring attendance, and providing diary/leave coordination and support for consultants and management.

Qualifications

• Excellent communication with patients and colleagues is essential.
• Strong administrative and coordinative abilities are required for multiple consultants.
• Experience with diary management, appointment scheduling, and leave coordination is preferred.

Responsibilities

• Provide cover for other Patient Administrators to ensure consistent service.
• Support for consultants with calendars, appointments, and correspondence.
• Process requests for clinic/admission changes and monitor attendance.

Skills

Communication with patients

Administrative coordination

Diary management

Tools

Diary management software

Job description

University Hospital Southampton NHS Foundation Trust is seeking a Patient Pathway Coordinator in Cancer Care to ensure effective communication with patients about appointments and admissions, aligning with the Trust's access policy. You will highlight issues and take corrective action as needed.

The role includes processing clinic/admission changes, monitoring attendance, and providing diary/leave coordination and support for consultants and management.