Onboarding Solutions Analyst - Client Success & PM

JPMorgan Chase & Co.; City of Westminster; On-site; GBP 65,000 - 95,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Product Implementation Specialist to lead complex client onboarding initiatives, delivering treasury and banking solutions with precision. You will manage projects, ensuring seamless transitions to the Chase platform within a global Client Onboarding team.

You will apply critical thinking, data literacy, and strong communication to resolve queries, drive insights, and uphold project methodology while developing emotional intelligence and professional growth.

Qualifications

• Must manage onboarding projects and adhere to JPMorgan Chase onboarding procedures.
• Strong analytical skills to interpret data and derive insights.
• Excellent written and verbal communication for diverse audiences.

Responsibilities

• Apply critical thinking to resolve routine queries and unusual onboarding situations.
• Analyze data to inform decisions and drive improvements in onboarding processes.
• Contribute to the team's onboarding initiatives by using influence and credibility with clients.
• Develop onboarding project management skills under guidance from senior leaders.
• Ensure adherence to project methodology and controls to minimize risk.

Skills

Project management

Client onboarding

Data literacy

Communication

Emotional intelligence

Analytical thinking

Time management

Tools

APIs

Data analytics tools

Transmission knowledge

Job description

JPMorgan Chase & Co. is seeking a Product Implementation Specialist to lead complex client onboarding initiatives, delivering treasury and banking solutions with precision. You will manage projects, ensuring seamless transitions to the Chase platform within a global Client Onboarding team.

You will apply critical thinking, data literacy, and strong communication to resolve queries, drive insights, and uphold project methodology while developing emotional intelligence and professional growth.