Onboarding & Revenue Growth Specialist

Global Payments; Greater London; Hybrid; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Bonus eligibility

Equity awards

Wellness Week with extra paid day off

Zusammenfassung

Global Payments is seeking a Welcome Team Executive to join our sales organization in London. You will guide new customers through onboarding, ensuring accounts are live and functional, while delivering technical support and resolving system questions.

You will also identify upsell opportunities and keep meticulous CRM records, supporting the team to meet sales and customer-satisfaction goals. This role suits a proactive communicator with the ability to thrive in a fast-paced environment, driven

Qualifikationen

• Strong technical aptitude and the ability to quickly learn and navigate different systems and software.
• Excellent communication skills, both verbal and written.
• Proven ability to work in a fast-paced and demanding environment.
• Self-motivated and goal-oriented with a drive to achieve and exceed targets.

Aufgaben

• Contact newly signed-up customers to guide them through onboarding and ensure live accounts.
• Provide technical support and assistance to customers about our systems.
• Identify opportunities to upsell or cross-sell products/services to existing customers.
• Maintain accurate records of customer interactions and account status in our CRM system.
• Meet and exceed performance targets, including sales quotas and customer satisfaction metrics.

Kenntnisse

Technical aptitude

Communication skills

Fast-paced environment

Self-motivated

Tools

CRM software

Jobbeschreibung

Global Payments is seeking a Welcome Team Executive to join our sales organization in London. You will guide new customers through onboarding, ensuring accounts are live and functional, while delivering technical support and resolving system questions.

You will also identify upsell opportunities and keep meticulous CRM records, supporting the team to meet sales and customer-satisfaction goals. This role suits a proactive communicator with the ability to thrive in a fast-paced environment, driven