On-Site Trust Relations Partner

NHS Professionals Ltd; England; On-site; GBP 22,100 - 29,900; Full time

Benefits offered by this job

Generous annual leave (27 days + bank/

Talent development

Values Star of the Month voucher

Pension (up to 10%)

Life Assurance

Group Income Protection

Wellbeing Programme

Employee Assistance Programme

Employee discounts platform

Job summary

NHS Professionals is seeking a Client Relationship Advisor (Trust Services Partner) to provide on-site customer support for ward managers and NHSP bank workers across Coventry and Warwickshire. The role focuses on delivering simple, efficient, and supportive interactions with NHSP, ensuring high engagement and service levels.

You will visit wards, monitor satisfaction, and promote NHSP to potential new workers, while maintaining strong stakeholder relationships in a busy NHS environment.

Qualifications

• Excellent communication and relationship-building skills.
• Highly organized with strong diary management abilities.
• Experience managing multiple stakeholders in a fast-paced environment.
• Background in customer service.

Responsibilities

• Offer expert advice and guidance to resolve queries professionally.
• Visit wards to check in with ward managers and flexible workers, monitor satisfaction, and promote NHSP to potential new workers.
• Manage client relationships to ensure high service levels across the Trust.

Skills

Strong communicator

Relationship building

Highly organized

Diary management

Stakeholder management

Customer service

Job description

NHS Professionals is seeking a Client Relationship Advisor (Trust Services Partner) to provide on-site customer support for ward managers and NHSP bank workers across Coventry and Warwickshire. The role focuses on delivering simple, efficient, and supportive interactions with NHSP, ensuring high engagement and service levels.

You will visit wards, monitor satisfaction, and promote NHSP to potential new workers, while maintaining strong stakeholder relationships in a busy NHS environment.