Trust Services Partner

NHS Professionals Ltd; Warrington; On-site; GBP 23,400 - 28,600; Full time

Benefits offered by this job

Annual leave: 27 days per year

Employee discount schemes

Star of the Month award

Pension contribution up to 10%

Life assurance

Wellbeing programme

Job summary

NHS Professionals in Warrington is seeking a motivated NHS Trust Services Partner to provide on-site support at North Cheshire and Mersey Foundation Trust. You will ensure all contact with NHSP is efficient while managing relationships and delivering excellent customer service.

The ideal candidate will possess strong communication skills and experience in a fast-paced environment. The role offers a competitive salary of £26,000 and various benefits including employee discounts and pension contributions.

Qualifications

• Experience managing multiple stakeholders.
• Background of managing a demanding and fast-paced working environment.

Responsibilities

• Provide on-site customer support for ward managers and NHSP bank workers.
• Deliver expert advice and guidance for prompt query resolution.
• Promote NHSP to potential new workers during visits.

Skills

Strong communicator

Highly organised

Strong diary management skills

Excellent customer service background

Job description

About The Role

Are you self‑motivated and ready to be part of something exciting? Are you a good communicator and strong at building key relationships with stakeholders? If so, we have an opportunity that offers a rewarding career with a company where you can feel proud of your achievements daily and be valued as part of a culture truly driven by care. We are recruiting for an NHS Trust Services Partner. The role is 37.5 hours per week, Monday–Friday, on‑site at North Cheshire and Mersey Foundation Trust. The expected annual salary is £26,000, plus a range of rewards and benefits. This critical role provides on‑site customer support for ward managers and NHSP bank workers, ensuring all contact with NHSP is quick, simple and helpful. You will be on site providing support, delivering expert advice and guidance for prompt query resolution, managing client relationships by visiting wards, checking satisfaction, and promoting NHSP to potential new workers during visits.

Qualifications and Experience

• Strong communicator and good at building relationships
• Highly organised and committed
• Strong diary management skills
• Background of managing a demanding and fast‑paced working environment
• Experience managing multiple stakeholders
• Excellent customer service background

Benefits

• Annual leave: 27 days per year, plus bank holidays, with option to buy an extra 3 days each year
• Employee discount schemes: Blue Light Card access to over 15,000 discounts, and a rewards platform with discounts on electronics, entertainment, travel and more
• Star of the Month award: recognition of colleagues who go the extra mile, winning £100 worth of shopping vouchers
• Pension: contribution up to 10% towards your pension in the stakeholder pension scheme
• Life assurance
• Group income protection
• Wellbeing programme
• Employee assistance programme
• Employee engagement & discounts platform

Equality, Diversity & Inclusion

• To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society
• To proactively embed the EDI agenda, in a meaningful way, in all that it does
• To ensure we create a psychologically safe environment in which everyone can thrive and be at their best
• To actively support and include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants that meet the minimum criteria and choose to apply under the scheme