On-Site Scheduling & Resource Coordinator

Prestige Skills; St Helens; On-site; GBP 23,000 - 29,000; Full time

Job summary

Prestige Skills is seeking an organised scheduler to join our team, coordinating tasks and managing resources for timely service delivery. The role requires on-site work, 1 year of office administration experience, and strong communication with clients and engineers.

You will maintain databases, handle stock orders, and support colleagues with documentation while delivering excellent customer service. Monday–Friday, 8am–5pm.

Qualifications

• Proven experience in office administration or a similar role, with at least 1 year preferred.
• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
• Ability to work unsupervised to tight deadlines
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems.
• Ability to work independently and as part of a team, with a proactive and problem-solving attitude.

Responsibilities

• Coordinate and schedule tasks, assignments, and job orders, ensuring efficient allocation of resources and adherence to timelines.
• Maintain and update databases and systems, entering data, details, photographs and essential information accurately.
• Deliver outstanding customer service by addressing client queries and concerns via phone and email.
• Ensure the internal database is up-to-date with incoming information and documents, using Microsoft Office proficiently.
• Manage communications with on-site engineers, monitor progress and address issues for smooth execution.
• Liaise with clients to gather all necessary job information and ensure clear communication between all parties.
• Handle stock ordering and monitoring, including price comparisons to support operations.
• Maintain an up-to-date work schedule and assist in document preparation and filing.
• Support colleagues and contribute to team efforts by completing related tasks.

Skills

Organised

Multitasking

Microsoft Office

CRM systems

Communication

Tools

CRM software

Job description

Prestige Skills is seeking an organised scheduler to join our team, coordinating tasks and managing resources for timely service delivery. The role requires on-site work, 1 year of office administration experience, and strong communication with clients and engineers.

You will maintain databases, handle stock orders, and support colleagues with documentation while delivering excellent customer service. Monday–Friday, 8am–5pm.