Scheduler

Prestige Skills; St Helens; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Company pension

Free parking

On-site parking

Job summary

Prestige Skills is seeking an organised scheduler to coordinate tasks, manage databases and provide client support. You will liaise with on-site engineers and clients to gather job information, handle stock orders, and maintain schedules.

The role requires proactivity, strong Microsoft Office and CRM experience, and the ability to work on-site with minimal supervision. Monday–Friday, full-time position.

Qualifications

• Proven experience in office administration (1 year preferred).
• Strong organisational skills and ability to prioritise effectively.
• Proficient in Word, Excel, Outlook; CRM experience.
• Ability to work unsupervised and meet deadlines.
• Excellent written and verbal communication.

Responsibilities

• Coordinate and schedule tasks, assignments, and job orders to meet timelines.
• Update databases and systems with information, photos and details accurately.
• Provide professional customer service via phone and email.
• Keep internal databases up-to-date with documents and information.
• Communicate with on-site engineers and clients to gather job information.
• Order and monitor stock, compare supplier prices.
• Maintain the work schedule and assist with filing and documents.
• Support colleagues with related tasks as needed.

Skills

Office administration

Organisational skills

CRM experience

Microsoft Office

Communication skills

Multi-tasking

Independent worker

Education

No degree required

Tools

CRM systems

Microsoft Office Suite

Job description

Job Description

Prestige Skills are currently seeking an organised and detail-orientated scheduler of work and jobs to join our dynamic team.

This role is crucial in ensuring the smooth operation of our services by effectively scheduling tasks, managing resources, and providing comprehensive support to our team and clients.

Key Responsibilities

• Coordinate and schedule tasks, assignments, and job orders, ensuring efficient allocation of resources and adherence to timelines.
• Maintain and update various databases and systems, including entering data, details, photographs and essential information accurately and promptly.
• Deliver outstanding customer service by addressing client queries and concerns through phone and email communications with professionalism and empathy.
• Ensure the internal database is up-to-date with incoming information and documents, utilising Microsoft Office (Word, Excel, and Outlook) proficiently.
• Manage communications with on-site engineers, monitoring their progress and addressing any issues that arise, ensuring smooth execution of tasks.
• Liaise with clients to gather all necessary job information, ensuring clear and effective communication between all parties.
• Handle stock ordering and monitoring, including comparing wholesaler prices, to support operational needs.
• Maintain an up-to-date work schedule and assist in document preparation and filing as needed.
• Support colleagues and contribute to team efforts by accomplishing related tasks as required.

Requirements

• Proven experience in office administration or a similar role, with at least 1 year preferred.
• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
• Ability to work unsupervised to tight deadlines
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems.
• Ability to work independently and as part of a team, with a proactive and problem-solving attitude.
• No remote working option is available; the candidate must be able to work on-site.
• Excellent written and verbal communication skills

Schedule

• 8am to 5pm
• 30 mins unpaid lunch break
• Monday to Friday

Experience

• Office Administration: 1 year (required)

Work Location: In person

Job Types: Full-time, Permanent

Benefits

• Company pension
• Free parking
• On-site parking

Schedule

• Monday to Friday