On-Site IT Technician - Manufacturing & Network Support

Hollybank Trustees Ltd; Shrewsbury; On-site; GBP 30,000 - 42,000; Full time

Job summary

Hollybank Trustees Ltd is seeking an on-site IT Technician to maintain and repair company IT and network systems in Shrewsbury. The role covers SI kill line and Innova factory systems, plus Digi DPS and label designs for the factory retail setup.

You will diagnose network issues, support printers and terminals, and liaise with SI and Marel for software and printer concerns. Prior manufacturing IT experience is preferred.

Qualifications

• Previous IT experience is essential; manufacturing IT experience is desirable.
• Excellent communication and interpersonal skills.
• Strong planning and organisational skills with flexibility to changing business demands.
• Proactive, dynamic and motivated with ability to deliver results in a fast paced, pressurised environment.

Responsibilities

• Maintain smooth running of SI kill line system incl. diagnosing and fixing network connection issues.
• Support first line fixes of SI terminals and printers; act as a contact for software issues.
• Coordinate with Marel for printer issues and with SI for software issues.
• Maintain Innova factory system, diagnose OCM faults, assist with initial build of Innova OCMs.
• Provide first line support for Innova system and for the Digi DPS plUs and label designs.
• Maintain Shrewsbury network infrastructure: wireless, PCs, printers, CCTV, telephony, Office 365, Azure/Intune, AD knowledge.

Skills

IT support

Networking

Active Directory

Office 365

Azure

Intune

Tools

Azure

Intune

Office 365

Active Directory

Job description

Hollybank Trustees Ltd is seeking an on-site IT Technician to maintain and repair company IT and network systems in Shrewsbury. The role covers SI kill line and Innova factory systems, plus Digi DPS and label designs for the factory retail setup.

You will diagnose network issues, support printers and terminals, and liaise with SI and Marel for software and printer concerns. Prior manufacturing IT experience is preferred.