On-Site IT Support Specialist — Critical User Care

Placements24; Southampton; On-site; GBP 27,000 - 38,000; Full time

Job summary

Placements24 is seeking an experienced IT Support Analyst for an on-site role in Southampton, United Kingdom. The successful candidate will join a dedicated technical team to maintain IT infrastructure, support end-users, and ensure seamless operations in a professional financial services environment.

The role emphasizes strong troubleshooting skills, hardware/software/network management, and adherence to high service standards.

Responsibilities

• Provide comprehensive IT support to all employees, addressing hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops, printers, and other peripherals.
• Manage software installations, updates, and license compliance.
• Troubleshoot and resolve technical problems reported by users in a timely and efficient manner.
• Respond to helpdesk tickets, prioritizing requests based on urgency and impact.
• Assist with user

Job description

Placements24 is seeking an experienced IT Support Analyst for an on-site role in Southampton, United Kingdom. The successful candidate will join a dedicated technical team to maintain IT infrastructure, support end-users, and ensure seamless operations in a professional financial services environment.

The role emphasizes strong troubleshooting skills, hardware/software/network management, and adherence to high service standards.