On-Site IT Service Engineer - End-User Support

Salt Digital Recruitment; City of Westminster; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave

On-site role

Business attire Monday-Thursday

Job summary

Salt Digital Recruitment is recruiting for an IT Service Engineer to join a wealth management organisation in London. You will be part of the IT End User Experience team, delivering on-site support and guiding junior colleagues.

The role involves diagnosing issues, supporting mobile devices and conferencing tools, and adhering to security policies. On-site only; some travel to other London sites may be required.

Qualifications

• Two or more years of end-user IT support experience.
• Knowledge of Microsoft technologies (Windows, AD, M365, Intune).
• Awareness of information security and risk considerations.

Responsibilities

• Deliver on-site end-user support five days a week.
• Diagnose and resolve a broad range of technical issues.
• Support end-user systems: computers, mobiles, telephony, video conferencing, printers, scanners.
• Install, configure and upgrade approved hardware and software.
• Maintain asset records and supporting documentation.
• Ensure adherence to IT policies and security controls.
• Provide guidance to junior colleagues and share knowledge.

Skills

End-user IT support

Windows troubleshooting

Microsoft 365

Active Directory

Intune

Office 365

Networking concepts

Video conferencing

Mobile devices

Troubleshooting

Education

Post-school IT qualification

Tools

Windows OS

Microsoft 365

Intune

Active Directory

Exchange

Job description

Salt Digital Recruitment is recruiting for an IT Service Engineer to join a wealth management organisation in London. You will be part of the IT End User Experience team, delivering on-site support and guiding junior colleagues.

The role involves diagnosing issues, supporting mobile devices and conferencing tools, and adhering to security policies. On-site only; some travel to other London sites may be required.