On-Site IT Support Engineer | End-User Support & Troubleshooting

Candour Solutions; Ulverston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic organization is seeking a reliable IT Support Engineer to provide on-site technical support. The role involves troubleshooting IT systems, delivering user-focused training, and ensuring the smooth operation of infrastructure across various locations. The ideal candidate has experience in 1st/2nd Line Support and excellent problem-solving skills. A full UK driving licence is required due to site visits.

Qualifications

• Previous experience in a 1st/2nd Line Support role.
• Experience with a range of IT systems.
• Ability to manage time effectively.

Responsibilities

• Provide technical support to end users.
• Diagnose and troubleshoot hardware and software issues.
• Support the setup and maintenance of IT infrastructure.

Skills

Technical support skills

Customer service skills

Problem-solving skills

Attention to detail

Job description

A dynamic organization is seeking a reliable IT Support Engineer to provide on-site technical support. The role involves troubleshooting IT systems, delivering user-focused training, and ensuring the smooth operation of infrastructure across various locations. The ideal candidate has experience in 1st/2nd Line Support and excellent problem-solving skills. A full UK driving licence is required due to site visits.