On‑Site IT Service Delivery Lead | Corsham

Computacenter AG & Co. oHG; Corsham; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading IT service provider is seeking a Customer Delivery Manager in Corsham. You will be responsible for delivering high-quality services, managing stakeholder relationships, and ensuring customer satisfaction. The ideal candidate will hold a valid SC clearance, possess strong IT Service Management skills, and have a collaborative mindset. This is a permanent role requiring on-site presence 3-5 days a week.

Qualifications

• Proven experience in IT Service Management.
• Ability to manage relationships with stakeholders.
• Experienced in leading teams in a delivery environment.

Responsibilities

• Manage the delivery of services to customers.
• Identify and manage service improvements.
• Prepare and deliver service reports to stakeholders.

Skills

IT Service Management

Stakeholder Engagement

Team Collaboration

Problem Solving

Communication Skills

Education

ITIL Foundation Certification

Job description

A leading IT service provider is seeking a Customer Delivery Manager in Corsham. You will be responsible for delivering high-quality services, managing stakeholder relationships, and ensuring customer satisfaction. The ideal candidate will hold a valid SC clearance, possess strong IT Service Management skills, and have a collaborative mindset. This is a permanent role requiring on-site presence 3-5 days a week.