On-Site IT Engineer: Networks, Security & Projects

Principal IT

Essex

On-site

GBP 32,000 - 39,000

Full time

3 days ago

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Job summary

Principal IT in Chelmsford, Essex, is seeking an IT Support Engineer to join a hands-on team. The role covers IT support, infrastructure, networking, systems, cybersecurity and IT projects, with responsibilities from setup to delivery.

You will work on-site, Monday-Friday, 9:00am-6:00pm, with strong focus on Microsoft 365, Windows, Active Directory and secure IT practices. The position offers real impact and opportunities to own projects end-to-end.

Qualifications

Experience in IT Support, IT Systems, Infrastructure or similar roles.
Strong knowledge of Microsoft 365, Windows and Active Directory.
Good understanding of networking and IT infrastructure.
Strong troubleshooting and problem-solving skills.
Knowledge of cybersecurity, data protection and Cyber Essentials.
Excellent communication skills and ability to support non-technical users.

Responsibilities

Provide hands-on IT support and troubleshooting to users across the business.
Set up, configure and maintain computers, hardware and software.
Manage and support Microsoft 365, Windows and user accounts.
Maintain and troubleshoot networks, switches, firewalls, VPNs and wireless infrastructure.
Support system upgrades, installations and migrations.
Research, test and implement new software, technologies and IT solutions.
Assist with IT projects and provide support and training to users.
Maintain accurate IT documentation and ensure appropriate security standards are maintained.
Monitor and identify opportunities to improve IT systems, processes and efficiency.
Help maintain a secure, reliable and well-organised IT environment.