On-Site Concierge & Resident Experience Lead

Ringley Fire Consultancy; Greater London; On-site; GBP 17,000 - 21,000; Full time

Job summary

RISSS Staffing Provider Solutions is seeking a Concierge to join our on-site team in London. You will be the first point of contact for residents, deliveries, contractors and visitors, ensuring smooth daily operations and a high standard of service.

Key responsibilities include running the concierge office under management, reporting issues to head office, coordinating with contractors for small repairs, managing parcels and keys, and maintaining up-to-date resident contact details.

Qualifications

• Great people and customer skills.
• Good at multi tasking.
• Organised.
• Empathetic.

Responsibilities

• Running of the concierge office under the management of a Relationship Manager.
• Reporting of any issues that you become aware of to management (on site and head office).
• Liaising with contractors to organise small repairs.
• Parcel management.
• Key management.
• Keeping contact details for residents up to date.
• First point of contact for deliveries, contractors and visitors.

Skills

People skills

Multitasking

Organisation

Empathy

Job description

RISSS Staffing Provider Solutions is seeking a Concierge to join our on-site team in London. You will be the first point of contact for residents, deliveries, contractors and visitors, ensuring smooth daily operations and a high standard of service.

Key responsibilities include running the concierge office under management, reporting issues to head office, coordinating with contractors for small repairs, managing parcels and keys, and maintaining up-to-date resident contact details.