On Board Host - Sheffield

SSP Group; Sheffield; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and family app

Award-winning training

Job summary

Rail Gourmet is seeking an On Board Host for East Midlands Trains at Sheffield Station. Earn £13.45 per hour, 40 hours per week, with varied shifts from early morning to late evening, including weekends.

No experience is required as full training will be provided. The role involves in-seat trolley service, stock management, and handling onboard transactions to deliver top-quality service and achieve sales targets.

Qualifications

• 18 years of age or older to perform certain tasks or shifts.

Responsibilities

• Provide 'at seat trolley service' on EMR trains with exceptional customer service.
• Travel on assigned trains, assist passengers, and meet sales targets.
• Accurately account for stock and transactions, maintain hygiene and safety standards.
• Perform Service Centre duties, engaging with passengers and addressing needs.

Skills

Customer service

Sales

Stock management

Cash handling

Job description

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Join Rail Gourmet - Catered to You and Your Career!

Rail GourmetUK is seeking a motivated individual to join our team as On Board Host for East Midlands Trains (EMR) at Sheffield Station.

Pay Rate: £13.45 per hour, plus commission
Hours: Full Time Permanent (40 hours/week)
Shifts: Varied between 6 am and 10.00 pm, including some weekends.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.

REQUIREMENTS FOR ON BOARD HOST:

• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts

AS AN ON BOARD HOST WE WILL OFFER YOU:

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.

Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.