On Board Host - Sheffield

SSP UK & Ireland; Sheffield; Presencial; GBP 17 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted meal during shifts

Employee discounts

Friends and family discount app

Award-winning training and development

Health & wellbeing support

Resumo da oferta

Rail Gourmet is hiring an On Board Host at Sheffield Station to deliver exceptional customer service on EMR trains. The role involves providing at-seat trolley service, handling transactions, and meeting sales targets while maintaining stock accuracy and hygiene.

Full-time permanent position (40 hours/week) with shifts spanning 6 am to 10 pm, including some weekends. Training is provided and no prior experience is required.

Qualificações

• No prior experience required; full training will be provided.
• Able to work varied shifts including weekends.
• Able to travel and work on EMR trains as part of service delivery.

Responsabilidades

• Provide at seat trolley service on EMR trains, delivering outstanding customer service while managing stock and handling transactions.
• Travel on assigned trains to assist passengers, pursue sales targets, and meet contractual goals.
• Accurately account for stock and transactions, maintain hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties, engaging with passengers, providing information, and addressing diverse needs.

Conhecimentos

Customer service

Sales targets

Stock management

Descrição da oferta de emprego

ON BOARD HOST - SHEFFIELD STATION

Join Rail Gourmet - Catered to You and Your Career!

Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for East Midlands Trains (EMR) at Sheffield Station.

Pay Rate: £13.45 per hour, plus commission

Hours: Full Time Permanent (40 hours/week)

Shifts: Varied between 6 am and 10.00 pm, including some weekends.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

As An On Board Host You’ll

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.

Requirements For On Board Host

• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts

As An On Board Host We Will Offer You

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.