On-Board Host: Premium Rail Service & Sales

SSP UK & Ireland; Carlisle; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free TPE travel

Commission up to 2.5% of nett sales

Employee discounts across SSP brands

25% discount during work hours

Training & development

Career growth opportunities

Health & wellbeing support

28 days holiday pro rata

Rewards & recognition

Job summary

Rail Gourmet is seeking an On Board Host for TransPennine Express at Carlisle Station. The role offers a pay rate of £13.65 per hour plus commission, with full-time hours (40 hours) and rotational shifts between 5:00am and 11:00pm. DBS check may be required; full training will be provided.

Ideal candidates will have at least 2 years in a customer-facing role within Retail, Leisure & Hospitality, and be able to work flexibly across weekdays, weekends, bank holidays, and public holidays.

Qualifications

• 18+ years of age required for certain tasks or shifts.
• At least 2 years of customer-facing experience in Retail, Leisure & Hospitality.
• Full training will be provided.

Responsibilities

• Provide 'at-seat' trolley service on TPE trains, delivering outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assist passengers, achieve sales targets, and meet contractual goals.
• Accurately account for stock and transactions, maintain hygiene and safety standards, and support management initiatives.

Skills

Customer Service

Sales targets

Stock management

Tools

POS System

Job description

Rail Gourmet is seeking an On Board Host for TransPennine Express at Carlisle Station. The role offers a pay rate of £13.65 per hour plus commission, with full-time hours (40 hours) and rotational shifts between 5:00am and 11:00pm. DBS check may be required; full training will be provided.

Ideal candidates will have at least 2 years in a customer-facing role within Retail, Leisure & Hospitality, and be able to work flexibly across weekdays, weekends, bank holidays, and public holidays.