Office Manager/ Sales Administrator

Confidential; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

Confidential in central London is seeking an experienced Office Manager & Sales Administrator to join their fast-paced, friendly team. This full-time, office-based role offers regular hours Monday to Friday and a focus on supporting the sales function and day-to-day operations.

You’ll manage calendars, coordinate appointments, prepare invoices and marketing materials, handle AML checks, onboard new staff, and welcome clients.

Qualifications

• Strong administrative abilities.
• Excellent customer service skills.
• Working knowledge of spreadsheets.

Responsibilities

• Providing secretarial and administrative support to the sales team
• Issuing memorandums of sale and invoices upon exchange of contracts
• Preparing marketing materials, including brochures and window cards
• Organising canvassing materials and booking market appraisals
• Conducting AML checks for all clients
• Providing HR support, including onboarding new starters, preparing contracts, and maintaining HR documentation
• Welcoming clients and visitors, assisting with registration and inquiries
• Handling customer service requests, orders, and complaints
• Managing inbound office calls
• Supporting the Director with diary management, scheduling, and correspondence
• Managing paperwork, emails, and phone calls on behalf of the Director
• Acting as the first point of contact for the Director when required
• Organising company events (e.g., Christmas parties, work trips, and team-building activities)

Skills

Sales administration

Office management

Customer service

Spreadsheet literacy

Tools

MS Office

Job description

Pear recruitment: Office Manager/ Sales Administrator

Location: Marylebone

Salary: Up to £35,000

Hours: Monday - Friday 9am-6pm

Our client, one of London's premier estate agents, is seeking an experienced Office Manager & Sales Administrator to join their dynamic and friendly team. This is a full-time office-based role, Monday - Friday, 09:00-18:00, based in central London.

This is a fantastic opportunity for an organised and proactive professional with a strong administrative background to become a valuable asset to their sales team.

About the Role

Reporting to the Office Director and Sales Manager, you'll thrive in a fast-paced and exciting environment, handling sales-related administration and appointment scheduling while providing essential support to the team.

What they are Looking For

The ideal candidate will be efficient, adaptable, and highly organised, with excellent administrative abilities, strong customer service skills, and a working knowledge of spreadsheets. Prior experience in a similar role is highly desirable.

Key Responsibilities

• Providing secretarial and administrative support to the sales team
• Issuing memorandums of sale and invoices upon exchange of contracts
• Preparing marketing materials, including brochures and window cards
• Organising canvassing materials and booking market appraisals
• Conducting AML checks for all clients
• Providing HR support, including onboarding new starters, preparing contracts, and maintaining HR documentation
• Welcoming clients and visitors, assisting with registration and inquiries
• Handling customer service requests, orders, and complaints
• Managing inbound office calls
• Supporting the Director with diary management, scheduling, and correspondence
• Managing paperwork, emails, and phone calls on behalf of the Director
• Acting as the first point of contact for the Director when required
• Organising company events (e.g., Christmas parties, work trips, and team-building activities)

What You'll Need

• Prior experience as a Sales Administrator or Office Manager in a sales environment
• Excellent organisation and multitasking skills
• Strong attention to detail and ability to work to tight deadlines
• Confident communication skills with a friendly and professional approach
• HR experience is preferred but not essential
• A full UK driving license is desirable but not required

Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.