Office Manager

Unico Recruitment (London) Ltd; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Unico Recruitment London is seeking an experienced Office Manager for an estate agency in London. The role focuses on sales-related administration, diary management, and providing essential support to the team in a fast-paced environment.

The ideal candidate will be highly organized, proactive, and capable of handling multiple tasks with professionalism and a friendly demeanor. Prior experience in a similar role is highly desirable.

Qualifications

• Experience as Sales Administrator or Office Manager in a sales environment.
• Excellent organization and multitasking skills.
• Attention to detail and ability to meet deadlines.
• Confident communication with a friendly, professional approach.
• Proactive, self-motivated team player.

Responsibilities

• Provide secretarial and administrative support to the sales team
• Issue memorandums of sale and invoices upon exchange of contracts
• Prepare marketing materials, including brochures and window cards
• Organize canvassing materials and book market appraisals
• Conduct AML checks for all clients
• Provide HR support, including onboarding new starters, preparing contracts, and maintaining HR documentation
• Welcome clients and visitors, assist with registration and inquiries
• Handle customer service requests, orders and complaints
• Manage inbound office calls
• Support the Director with diary management, scheduling and correspondence
• Manage paperwork, emails and phone calls on behalf of the Director
• Act as first point of contact for the Director when required
• Organizing company events (e.g., Christmas parties, work trips, and team-building activities)

Skills

Office management

Sales administration

Organisational skills

Customer service

Communication skills

Job description

OFFICE MANAGER - ESTATE AGENCY

Monday - Friday

A boutique, design-led estate agency specialising in London's luxury property market is seeking an experienced Office Manager to join its growing team.

This is a fantastic opportunity for an organized and proactive professional with a strong administrative background to become a valuable assetto the team. Reportingto the Office Director and Sales Manager, you'll thrive in a fast-paced and exciting environment, handling sales-related administration and appointment scheduling while providing essentialsupport to the team.

The ideal candidate is efficient, adaptable, and highly organized, with excellent administrative abilities, strong customer service skills, and a working knowledge of spreadsheets. Prior experience in a similarrole is highlydesirable.

Key Responsibilities

• Providing secretarial and administrative support to the sales team
• Issuing memorandums of sale and invoices upon exchange of contracts
• Preparing marketing materials, including brochures and window cards
• Organizing canvassing materials and booking market appraisals
• Conducting AML checks for all clients
• Providing HR support, including onboarding new starters, preparing contracts, and maintaining HR documentation
• Welcoming clients and visitors, assisting with registration and inquiries
• Handling customer service requests, orders, and complaints
• Managing inbound office calls
• Supporting the Director with diary management, scheduling, and correspondence
• Managing paperwork, emails, and phone calls on behalf of the Director
• Acting as the first point of contact for the Director when required
• Organizing company events (e.g., Christmas parties, work trips, and team-building activities)

What You'll Need

• Prior experience as a Sales Administrator or Office Manager in a sales environment
• Excellent organization and multitasking skills
• Strong attention to detail and ability to work to tight deadlines
• Confident communication skills with a friendly and professional approach
• We're looking for a proactive, self-motivated team player to join our team and make a real impact!

Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment London wishes you the best of luck in your job search.