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About The Role
JOB TITLE: Office Manager
REPORTING TO: Estimating Manager
NO. REPORTS: None
DIVISION: Civil Engineering
LOCATION: Manchester
CONTRACT TYPE: Permanent (37.5 hours Mon – Fri)
BENEFITS: 35 days Annual Leave, Pension, Life Assurance Scheme, Private Medical Cover
Job Summary
We are seeking a highly organised and initiative-driven Office Manager to join the GRAHAM team on a full-time permanent contract! Based in our Manchester office, the successful candidate will play a critical role in ensuring the smooth functioning of our office, supporting multiple divisions, and maintaining effective communication between departments, clients, and vendors. If you are experienced, motivated, and detail-oriented with a passion for managing office operations, we encourage you to apply for this exciting opportunity.
Job Description
The Office Manager shall:
- Provide clerical support to the office teams, including word processing, scanning, photocopying, binding/laminating documents, and post duties.
- Take and record messages accurately.
- Ensure all visitors are greeted and assisted, checked in promptly, maintaining a professional and welcoming atmosphere.
- Set up meeting rooms ahead of schedule and provide refreshments. Occasionally liaise with external vendors to provide catering.
- Coordinate maintenance and repairs of office equipment and facilities, liaising with vendors and service providers.
- Maintain office supplies inventory, placing orders when needed.
- Deal with incoming and outgoing mail.
- Book and record travel arrangements, utilising external providers.
- Maintain and organise company records and documents, ensuring they are correctly archived and easily accessible.
- Assist with production of reports and documents to an acceptable standard.
- Provide sites with pre-printed stationery such as On Hire/Off Hire Books, Receive Books, Local Purchase Order Books, and record numbering and allocation of site details and user details for the Accounts team.
- Provide sites with pre-paid postage return labels as required.
- Provide additional support to other office-based teams when requested.
This job description aims to give the post holder an understanding of the role envisaged for the Office Manager and the range of duties to be undertaken. It does not detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.
Personal Specification
Technical Competencies
- Demonstrated experience as an Office Manager, ideally within a large, fast-paced organization.
- Clear understanding of office management responsibilities and procedures.
- Excellent communication and interpersonal skills to foster strong relationships across departments.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to use initiative to identify and prioritise tasks.
Desirable
- NVQ Administration Level 2 or equivalent.
- Experience of working in/with the Construction industry.
Behavioural Competencies
- Effective Communication skills: Able to adapt communication to audience and create detailed written documents and reports. Maintain communication links with stakeholders. Present a professional image and promote the Brand.
- Initiative: Work independently to achieve results effectively. Minimise waste in resources and processes. Encourage new ways of working.
- Team Player: Willing to participate in activities to achieve objectives. Collaborate and influence to resolve issues. Demonstrate honesty, loyalty, and commitment.
- Problem Solving: Assess situations objectively before deciding on actions.
- Planning and Prioritising: Organize around objectives. Identify opportunities and problems, develop new approaches, and use analytical skills with attention to detail.
- Adaptability: Manage change and remain flexible to individual situations.
- Results Orientation: Focus on objectives, evaluate progress, and allocate resources effectively.
Our commitment
At GRAHAM, we are proud to be an Equal Opportunities Employer. We promote respect and equality of opportunity, treating everyone based on merit and contribution. If you need adjustments during the application or interview process, please contact us:
- Email: [email protected]
- Phone: 07384 916355
As a Disability Confident Employer, we guarantee an interview to disabled applicants meeting the minimum criteria. Contact Louise Hunter, Resourcing Manager, for the Disability Confident scheme:
- Email: [email protected]
- Phone: 07384 916355
Applicants must be eligible to work in the UK. A criminal record check may be required. We reserve the right to verify qualifications and experience, and falsification may lead to removal from the process or termination of employment.
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