Office Manager / Business Support

LMA Recruitment Limited; Norwich; Sur place; GBP 28 000 - 36 000; Plein temps

Résumé du poste

LMA Recruitment Limited, Norwich, is seeking an organised Office Manager / Business Support to join its regional team. You will support an office of 25+ people across Norwich, Cambridge and Ipswich, ensuring smooth day-to-day operations and providing administrative support to senior partners.

You will coordinate meetings, assist with billing and client onboarding, maintain CRM records, and help with events and business development initiatives in a busy professional services environment.

Qualifications

• Significant experience in office management or workplace administration.
• Experience supporting senior stakeholders and balancing competing priorities.
• Strong Microsoft 365 skills, especially Outlook, Word and PowerPoint.

Responsabilités

• Oversee reception, telephone inquiries, post, couriers and general office administration.
• Keep meeting rooms and common areas welcoming, well presented and stocked.
• Manage office supplies and vendor relationships.
• Coordinate meetings, including room bookings, virtual arrangements, agendas, minutes and action tracking.
• Support partners with correspondence, reports, presentations and deadlines.
• Assist with billing, invoices, expenses and client administration.
• Support client onboarding, including file openings and AML checks.
• Maintain CRM records and contact databases.
• Help organise client hospitality, marketing activity, events and business development initiatives.
• Undertake first aid and fire marshal responsibilities as required.

Connaissances

Office management

Supplier management

CRM knowledge

MS 365

Stakeholder support

Outils

Microsoft Dynamics

Teams

SharePoint

PowerPoint

Copilot

Description du poste

Industry: Business advisory / professional services

Contract: Permanent, full-time or part-time

Start time: 8.30am or 9.00am

An established national advisory firm is seeking an organised and proactive Office Manager / Business Support professional to join its Norwich team.

Supporting an office of more than 25 people, you’ll keep day-to-day operations running smoothly while providing administrative and organisational support to senior partners and colleagues across Norwich, Cambridge and Ipswich.

This varied role brings together office management, client service, administration and business development support. It would suit someone who enjoys taking ownership, building strong working relationships and keeping a busy professional office organised.

The role

• Oversee reception, telephone enquiries, post, couriers and general office administration.
• Keep meeting rooms, reception and shared spaces welcoming, well presented and stocked.
• Manage office supplies, repeat orders and external supplier relationships.
• Coordinate meetings, including room bookings, virtual arrangements, agendas, minutes and action tracking.
• Support partners and colleagues with correspondence, reports, presentations and deadlines.
• Assist with billing, invoices, expenses and client administration.
• Support client onboarding, including file openings, anti-money laundering checks and conflict checks where required.
• Maintain CRM records and contact databases.
• Help organise client hospitality, marketing activity, events and business development initiatives.
• Undertake first aid and fire marshal responsibilities as required.

About you

You’ll bring significant experience in office management or workplace administration, including managing office operations and suppliers. You’ll also be comfortable supporting senior stakeholders and balancing competing priorities.

We’re looking for someone with:

• Excellent organisational skills and a high level of accuracy.
• Clear, confident communication and a professional, approachable manner.
• Strong Microsoft 365 skills, particularly Outlook, Word and PowerPoint.
• The initiative to work independently and respond calmly to changing priorities.
• A discreet and trustworthy approach to confidential information.
• A flexible, collaborative attitude and a willingness to support the wider team.

Experience in professional services would be an advantage, as would familiarity with CRM systems, document management platforms, client onboarding or events. Knowledge of Microsoft Dynamics, Teams, SharePoint and Copilot is desirable.

The opportunity

You’ll join a professional support team within a business that values clear communication, practical solutions and an approachable way of working. The firm invests in learning and development and is committed to an inclusive workplace where people can develop their careers.

If you enjoy bringing structure to a busy office and helping colleagues deliver excellent client service, we’d welcome your application.