Office & Business Support Manager

LMA Recruitment Limited; Norwich; On-site; GBP 28,000 - 36,000; Full time

Job summary

LMA Recruitment Limited, Norwich, is seeking an organised Office Manager / Business Support to join its regional team. You will support an office of 25+ people across Norwich, Cambridge and Ipswich, ensuring smooth day-to-day operations and providing administrative support to senior partners.

You will coordinate meetings, assist with billing and client onboarding, maintain CRM records, and help with events and business development initiatives in a busy professional services environment.

Qualifications

• Significant experience in office management or workplace administration.
• Experience supporting senior stakeholders and balancing competing priorities.
• Strong Microsoft 365 skills, especially Outlook, Word and PowerPoint.

Responsibilities

• Oversee reception, telephone inquiries, post, couriers and general office administration.
• Keep meeting rooms and common areas welcoming, well presented and stocked.
• Manage office supplies and vendor relationships.
• Coordinate meetings, including room bookings, virtual arrangements, agendas, minutes and action tracking.
• Support partners with correspondence, reports, presentations and deadlines.
• Assist with billing, invoices, expenses and client administration.
• Support client onboarding, including file openings and AML checks.
• Maintain CRM records and contact databases.
• Help organise client hospitality, marketing activity, events and business development initiatives.
• Undertake first aid and fire marshal responsibilities as required.

Skills

Office management

Supplier management

CRM knowledge

MS 365

Stakeholder support

Tools

Microsoft Dynamics

Teams

SharePoint

PowerPoint

Copilot

Job description

LMA Recruitment Limited, Norwich, is seeking an organised Office Manager / Business Support to join its regional team. You will support an office of 25+ people across Norwich, Cambridge and Ipswich, ensuring smooth day-to-day operations and providing administrative support to senior partners.

You will coordinate meetings, assist with billing and client onboarding, maintain CRM records, and help with events and business development initiatives in a busy professional services environment.