Office Manager

Job Advert; Hitchin; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free on-site parking

Pension scheme

23 days' annual leave + Bank Holidays

Ongoing training and development

Job summary

Job Advert is seeking an Office Manager in Hitchin to lead a small team and oversee daily office operations. The role supports internal sales, procurement and administration within a growing SME. The successful candidate will handle HR tasks, payroll liaison and ensure ISO 9001 documentation is maintained.

Based on-site with close interaction across departments. Salary £30,000–£40,000 per year, plus pension, 23 days annual leave and development opportunities.

Qualifications

• Experience in an Office Manager or similar role.
• Experience supervising a team and people management.
• Experience in a B2B SME environment.
• Good understanding of general office operations, HR and finance administration.
• Strong organisational and communication skills.
• Proficient with Microsoft 365 apps: Outlook, Excel, Word, Teams.

Responsibilities

• Manage a team of four across internal sales, purchasing and goods in.
• Oversee day-to-day office operations and administration.
• Support internal sales processes, including customer and supplier liaison.
• Coordinate haulier administration and related paperwork.
• Oversee purchase orders, invoices and supplier administration.
• Chase outstanding payments and liaise with head office accountant.
• Manage HR administration including holidays, absences, records and pay reviews.
• Liaise with payroll provider and maintain pension records.
• Maintain health & safety and ISO 9001 documentation for audits.
• Act as a key contact for customers, suppliers and colleagues.

Skills

Team management

Office operations

HR & admin

Microsoft 365

Communication skills

Organisational skills

Tools

Outlook

Excel

Word

Teams

Job description

Office Manager

Location: Hitchin
Salary: £30,000 - £40,000 per annum
Job Type: Full Time, Permanent

Office Manager - About the Company

Our client is a growing SME engineering business based in Hitchin, providing solutions to a diverse range of B2B customers.

Office Manager - Details

• Monday to Friday, full-time
• Based in Hitchin
• £30,000 - £40,000 per annum, depending on experience
• 23 days' annual leave plus Bank Holidays
• Company pension scheme
• Ongoing training and development
• Free on-site parking
• Friendly and supportive working environment

Office Manager - Responsibilities

• Manage a team of four across internal sales, purchasing and goods in.
• Oversee day-to-day office operations and administration.
• Support internal sales processes, including customer and supplier liaison.
• Coordinate haulier administration and associated paperwork.
• Oversee purchase orders, invoices and supplier administration.
• Chase outstanding payments and liaise with the head office accountant.
• Manage HR administration, including holidays, absence, overtime, employee records, contracts and pay reviews.
• Liaise with the external payroll provider and maintain pension records.
• Maintain relevant health & safety and ISO 9001 documentation, supporting audits.
• Act as a key point of contact for customers, suppliers and colleagues.

Office Manager - What We're Looking For

• Previous experience in an Office Manager or similar management role.
• Experience managing a team, including day-to-day supervision and people management.
• Previous experience working within a B2B SME environment.
• Good understanding of general office operations, HR and finance administration.
• Strong organisational and communication skills.
• Confident using Microsoft 365, particularly Outlook, Excel, Word and Teams.
• A hands-on, proactive approach with the ability to manage competing priorities.