Office Manager - Lead Ops & HR in B2B SME (Hitchin)

Osborne Appointments; Hitchin; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

23 days annual leave

Bank Holidays

Company pension

Training and development

Free on-site parking

Friendly working environment

Job summary

Osborne Appointments is seeking an experienced Office Manager for our Hitchin client, a growing SME engineering business.

Based in Hitchin, the role is full-time, permanent with salary £30,000-£40,000 per annum plus 23 days leave + Bank Holidays, pension, training, and free on-site parking. You will manage a small team across internal sales, purchasing and admin, ensuring smooth day-to-day operations and liaising with customers and suppliers.

Qualifications

• Experience as Office Manager or similar role.
• Experience leading a small team.
• Strong organisational and communication skills.
• Proficient with Microsoft 365 applications (Outlook, Excel, Word, Teams).

Responsibilities

• Lead a team of four across internal sales, purchasing and goods in.
• Oversee day-to-day office operations and administration.
• Support internal sales processes and liaise with customers and suppliers.
• Coordinate haulier administration and related paperwork.
• Oversee purchase orders, invoices and supplier administration.
• Chase payments and liaise with head office accountant.
• Manage HR administration including holidays, absence and payroll-related records.
• Maintain health & safety and ISO 9001 documentation.

Skills

Team management

Office administration

Microsoft 365

Communication

Tools

Microsoft 365

Job description

Osborne Appointments is seeking an experienced Office Manager for our Hitchin client, a growing SME engineering business.

Based in Hitchin, the role is full-time, permanent with salary £30,000-£40,000 per annum plus 23 days leave + Bank Holidays, pension, training, and free on-site parking. You will manage a small team across internal sales, purchasing and admin, ensuring smooth day-to-day operations and liaising with customers and suppliers.