Office Manager & Team Lead – Ops, HR & Admin

Job Advert; Hitchin; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free on-site parking

Pension scheme

23 days' annual leave + Bank Holidays

Ongoing training and development

Job summary

Job Advert is seeking an Office Manager in Hitchin to lead a small team and oversee daily office operations. The role supports internal sales, procurement and administration within a growing SME. The successful candidate will handle HR tasks, payroll liaison and ensure ISO 9001 documentation is maintained.

Based on-site with close interaction across departments. Salary £30,000–£40,000 per year, plus pension, 23 days annual leave and development opportunities.

Qualifications

• Experience in an Office Manager or similar role.
• Experience supervising a team and people management.
• Experience in a B2B SME environment.
• Good understanding of general office operations, HR and finance administration.
• Strong organisational and communication skills.
• Proficient with Microsoft 365 apps: Outlook, Excel, Word, Teams.

Responsibilities

• Manage a team of four across internal sales, purchasing and goods in.
• Oversee day-to-day office operations and administration.
• Support internal sales processes, including customer and supplier liaison.
• Coordinate haulier administration and related paperwork.
• Oversee purchase orders, invoices and supplier administration.
• Chase outstanding payments and liaise with head office accountant.
• Manage HR administration including holidays, absences, records and pay reviews.
• Liaise with payroll provider and maintain pension records.
• Maintain health & safety and ISO 9001 documentation for audits.
• Act as a key contact for customers, suppliers and colleagues.

Skills

Team management

Office operations

HR & admin

Microsoft 365

Communication skills

Organisational skills

Tools

Outlook

Excel

Word

Teams

Job description

Job Advert is seeking an Office Manager in Hitchin to lead a small team and oversee daily office operations. The role supports internal sales, procurement and administration within a growing SME. The successful candidate will handle HR tasks, payroll liaison and ensure ISO 9001 documentation is maintained.

Based on-site with close interaction across departments. Salary £30,000–£40,000 per year, plus pension, 23 days annual leave and development opportunities.