Office Manager

CamperKing Scotland; City of Edinburgh; On-site; GBP 24,000 - 34,000; Full time

Job summary

CamperKing Scotland is seeking an Office Manager to join the team. This hands-on role blends campervan sales, administration and customer support, with responsibilities from welcoming customers to coordinating orders and handovers. You will manage quotes, deposits and finance paperwork while maintaining accurate vehicle records.

The ideal candidate will be friendly, highly organised and commercially minded with a positive, proactive approach. Training will be provided for campervan knowledge.

Qualifications

• Experience in customer service or administration is advantageous.
• Training will be provided; campervan knowledge not essential.

Responsibilities

• Greet customers and handle inquiries by phone, email and website.
• Advise customers on campervans and progress sales from enquiry to handover.
• Prepare quotations, manage paperwork, deposits and finance administration.
• Coordinate customer orders, builds and handovers.
• Handle after-sales enquiries and service bookings.
• Plan workshop schedules and liaise with workshop and factory.
• Maintain vehicle records and dealership administration.

Skills

Customer-facing

Organised

Sales mindset

Workload management

Computer proficiency

Proactive

Job description

Are you a confident communicator, naturally organised and enjoy working with people? Do you have a flair for sales and a passion for great customer service?

We're looking for a friendly, proactive and highly organisedOffice Managerto join our team.

The Role

A varied, hands-on position combining campervan sales, administration and customer support.

Responsibilities will include:

• Welcoming customers and handling telephone, email and website enquiries.
• Advising customers on our campervans and progressing sales from enquiry to handover.
• Preparing quotations, managing paperwork, deposits and finance administration.
• Coordinating customer orders, vehicle builds and handovers.
• Managing after-sales enquiries, servicing and habitation check bookings.
• Planning workshop schedules and liaising with our workshop and factory.
• Maintaining vehicle records, online listings and general dealership administration.

The Ideal Candidate

• Friendly, confident and comfortable dealing with customers.
• Highly organised with excellent attention to detail.
• Commercially minded, with an interest in sales.
• Able to manage a busy workload and prioritise effectively.
• Confident using computers, email and office systems.
• Proactive, reliable and happy to get involved in all aspects of the business.

Previous customer service or administration experience would be an advantage. Campervan knowledge isn't essential as training will be provided.