Sales Support Administrator – Development Role/Trainee

Allports Group; Fradley; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

28 days holiday (including Bank Holidays)

EAP service for health and financial wellbeing

Refer a friend scheme (£750 for each referral)

Birthday and Christmas gift vouchers

Discounts for UK hotel stays

Retail, gym and cinema discounts

Training and development opportunities

Charity and community events

Job summary

A leading automotive firm in Fradley seeks a Sales Support Administrator to join their Group Sales Team. This development role is ideal for those with some administration experience eager to enhance their skills in Sales Support and Customer Service. Candidates will gain hands-on experience working with key OEM partners and managing essential administrative tasks. The position offers a competitive benefits package, training opportunities, and is office-based from Monday to Friday.

Qualifications

• Strong organisational skills and attention to detail are essential.
• Good communication and interpersonal abilities are necessary.
• Experience in Administration (6+ months preferred) is an asset.
• Ability to learn and use multiple systems (CRM, OEM platforms, DMS) is important.
• Must be proficient in Microsoft Office Suite (Excel, Word, Outlook).
• A positive attitude and willingness to develop in a fast-paced environment are crucial.

Responsibilities

• Update and maintain ITUK/RTUK systems and Dealer Connect.
• Keep CRM records accurate and up to date.
• Prepare and distribute handover packs and emails for customers.
• Conduct arrival checks for new vehicles/assets.
• Handle incoming calls to the Group Sales main line professionally.

Skills

Organisational skills

Communication abilities

Attention to detail

Proficiency in Microsoft Office Suite

Ability to learn multiple systems

Tools

Pipedrive

ITUK/RTUK systems

Dealer Connect

VDA+

DMS Admin

Job description

Do you have previous Administration experience? Looking for a career in our industry?

Great news!

We have a fantastic opportunity for a Sales Support Administrator to join our Group Sales Team. This will be a development role perfect for a candidate who has a foundation of administration experience who is eager to develop their skills in Sales Support and Customer Service.

You will gain hands on experience working with our clients and provide essential administrative and operational support to the Group Sales team, assisting in the execution of sales across the Allports Group product portfolio, includingLCV,MHD Trucks, andDeker Trailers.

This role involves interaction with key OEM partners (Renault TrucksandIsuzu Trucks) and customers, ensuring smooth processes and accurate documentation throughout the sales cycle.

Monday – Friday. Office based

Our benefits package includes

• 28 days holiday (inclusive of Bank Holidays
• Designated EAP service to support health and financial wellbeing
• Refer a friend scheme (earn £750 for each referral)
• Birthday and Christmas Gift Vouchers
• Enjoy discounts for UK hotel stays
• Retail, Gym and Cinema Discounts (130 outlets)
• Training and Development opportunities for career progression
• Charity and Community events throughout the year

What you will be doing:

System & Data Management

• Update and maintainITUK/RTUK systemsandDealer Connect.
• Keep CRM records (Pipedrive) accurate and up to date.
• UpdateVDA+for all Group Sales activities.
• MaintainDMS Adminfor new assets and ensure system integrity.
• Update V: files and R2C for new assets.

Operational Support

• Prepare and distributehandover packs and emailsfor customers.
• Conduct arrival checks for new vehicles/assets.
• File and organise documents for compliance and easy retrieval.
• Handle incoming calls to the Group Sales main line professionally.
• Support the team with administration tasks and customer communication.

What you will bring:

• Strong organisational skills and attention to detail.
• Good communication and interpersonal abilities.
• Experience in Administration (6+ months preferred) although full training will be provided.
• Ability to learn and use multiple systems (CRM, OEM platforms, DMS).
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Positive attitude and willingness to develop within a fast-paced environment.
• Interest in the automotive or commercial vehicle industry is desirable.

If you’re looking to build a long-term career in sales operations or commercial administration, we’d love to hear from you!