Administrator - Exeter

City West Country Ltd; Exeter; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Employee Car Scheme

Achievable bonus opportunities

25 days' holiday + bank holidays

Scottish Widows salary sacrifice pen­s

Access to Benefits Hub - discounts on大

Ongoing training and development

Employee Assistance Programme

Cycle to work scheme and eye care

Life assurance 1 x basic salary

Long Service Awards

Job summary

City West Country Ltd in Exeter is seeking a capable Sales Administrator to support the Market Area Sales teams across multiple brands. You will deliver accurate administrative support, manage vehicle and customer records, and assist with CRM while helping the business meet standards.

The role requires strong organizational skills, clear communication, and a proactive, team-focused approach. This on-site position offers a comprehensive benefits package and development opportunities.

Qualifications

• Administrative experience is preferred, especially in motor trade.
• Strong organisational and detail-oriented work style.
• Proactive and team-focused with good IT skills.

Responsibilities

• Delivering accurate and efficient administrative support.
• Maintaining compliant, well-managed vehicle and customer records.
• Supporting CRM and internal systems to ensure data integrity.
• Helping the business meet performance and manufacturer standards.
• Managing customer enquiries professionally and efficiently.
• Supporting the team during peak periods to ensure smooth delivery.

Skills

Organisational skills

Attention to detail

Communication skills

Proactive mindset

IT systems & Microsoft Office

Tools

Microsoft Office

Job description

Salary: up to £29,504.74 per annum

Hours: Monday to Friday 08:30-17:30

Location: Exeter

This is an exciting opportunity to join City West Country Ltd in our site in Exeter working with prestigious brands including Mercedes-Benz and BYD. We are looking for a capable and motivates Sales Administrator to be a key part of our operation, supporting the Market Area Sales teams across multiple brands and channels.

This isn't just another role. It's an opportunity to become part of a long-established, family-run business where people matter, relationships count, and pride in what we do runs through every part of the organisation.

Who are City West Country?

We are a privately owned, award-winning automotive group with over 40 years of industry experience, operating successful dealerships across Exeter, Taunton, Plymouth and Truro. As our business continues to expand, we"re offering the right candidate the chance to thrive in a fast-paced, forward-thinking environment

Owned by a father-and-son team, we pride ourselves on strong family values. For the past three years, we have also been recognised as an Outstanding Company to Work For by Best Companies!

What can we offer you?

• Employee Car Scheme
• Achievable bonus opportunities
• 25 days' holiday + bank holidays
• Scottish Widows salary sacrifice pension scheme
• Access to our exclusive Benefits Hub - discounts on big brands
• Ongoing training and development
• Employee Assistance Programme
• Cycle to work scheme and eye care vouchers
• Life assurance 1 x basic salary
• Long Service Awards to celebrate your milestones

What You'll Be Doing

As a Sales Administrator, you'll be a key part of the operation - supporting both the Sales and Sales Support teams across multiple brands and channels.

Your role will focus on:

• Delivering accurate and efficient administrative support
• Maintaining compliant, well-managed vehicle and customer records
• Supporting CRM and internal systems to ensure data integrity
• Helping the business meet performance and manufacturer standards
• Managing customer enquiries professionally and efficiently
• Supporting the team during peak periods to ensure smooth delivery

You'll play a vital role in keeping the business running smoothly - and in delivering the high standards our customers expect.

What We’re Looking For

We're looking for someone who shares our values and takes pride in their work.

You’ll bring:

• Strong organisational skills and attention to detail
• A professional, approachable communication style
• A proactive mindset and willingness to support the wider team
• Previous administrative experience (motor trade experience is beneficial but not essential)
• Confidence using IT systems and Microsoft Office
• Most importantly, you’ll be someone who values being part of a supportive, people-focused business.

Is This You?

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.