Office and Operations Support Assistant

JobStart Scheme; Belfast; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local property management firm in Belfast is looking for an individual to join as an office administration assistant under the JobStart Scheme. This entry-level role focuses on scheduling, customer communication, and data management, providing valuable experience in the property management sector. Candidates should possess good communication and organizational skills, and the position may offer flexible working hours. Training and support will be provided throughout the role.

Benefits

On-the-job training

Mentoring

Potential for permanent role

Qualifications

• Good to have experience or education in administration or customer service.
• Ability to manage tasks under supervision.
• Professional and polite telephone manner.

Responsibilities

• Assist with scheduling maintenance and cleaning.
• Support customer service activities via calls and emails.
• Help maintain accurate digital records and spreadsheets.
• Assist with general office administration tasks.
• Communicate effectively with teams to ensure smooth operations.

Skills

Good written and verbal communication skills

Strong organisational skills with attention to detail

Confident using basic computer software

Willingness to learn new systems

Ability to work as part of a team

Interest in property management

Education

Previous experience or education related to administration

Tools

Microsoft Office

Job description

THE EMPLOYER IS: GRACEHILL UK LTDGracehill UK provides a full range of property and facilities management services across Belfast and surrounding areas, including maintenance, cleaning, and refurbishment. Our operations team plays a key role in coordinating staff, managing job schedules, and ensuring excellent client service.This role has been created specifically for the JobStart Scheme to provide an entry-level opportunity for an individual to gain practical experience in office administration and operations support. The participant will learn how to assist with scheduling, customer communication, and data management, developing valuable business and organisational skillsLocation: Belfast (office-based with potential for hybrid work as appropriate).Training: Full on-the-job training, mentoring, and regular progress reviews provided.Progression: Participants who demonstrate reliability and enthusiasm may be considered for a permanent role or further training opportunities within Gracehill UK.

Responsibilities

• Assist with the coordination of property maintenance and cleaning schedules.
• Support customer service activities, including handling calls, responding to emails, and logging requests.
• Help maintain accurate digital records, spreadsheets, and job tracking systems.
• Support general office administration tasks such as filing, data entry, and document preparation.
• Learn how to prioritise and manage multiple daily tasks efficiently.
• Assist with social media updates or internal communications as required.
• Communicate effectively with maintenance and cleaning teams to ensure smooth operations.
• Uphold Gracehill’s professional standards in all client interactions.

Skills and Qualifications

• Good written and verbal communication skills.
• Strong organisational skills with attention to detail.
• Confidence using basic computer software (Microsoft Office, email, etc.).
• Willingness to learn new systems and processes.
• Ability to work as part of a team and manage tasks under supervision.
• Previous experience or education related to administration, business, or customer service (not essential).
• Familiarity with scheduling or database systems.
• Interest in property management or facilities operations
• Professional and polite telephone manner.

Further Information

The Employer is: GRACEHILL UK LTDJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1740185 Job Sector Housing and Property Management,Secretarial and Administration Area Belfast Location Belfast Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 16/10/2025 Closing date 26/11/2025 Worktime To be confirmed with employer.

Area: Derry or Londonderry
Closing date: 06 Nov 2025

Area: All of Northern Ireland
Closing date: 07 Nov 2025