Office and Contract Administrator

Confidential; Mold; On-site; GBP 27,000 - 29,000; Full time

Job summary

Confidential in Mold, North Wales, is seeking an Office & Contracts Administrator to support directors and the management team. The role combines office administration, contract support, client liaison and coordination of critical paperwork.

The successful candidate will manage administrative processes, support contract delivery, coordinate documentation and act as a professional point of contact for clients, suppliers and subcontractors.

Qualifications

• Experience in a busy office environment.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Confident and professional communication abilities.
• Strong IT skills including Microsoft Office and Excel.

Responsibilities

• Act as a key point of contact for clients via telephone and email.
• Support managers with scheduling and work coordination.
• Liaise with clients, subcontractors and site contacts regarding access arrangements and availability.
• Confirm work schedules and keep clients updated on changes.
• Maintain accurate contract records, visit schedules and client information.
• Prepare and issue correspondence, reports and supporting documentation.
• Record and track customer enquiries and follow up on concerns and complaints.

Skills

Office administration

Organisational skills

Communication

Microsoft Office

Excel

Time management

Tools

Microsoft Office

Excel

Job description

Office and Contract Administrator

Location: Mold, North Wales

Salary: 27,000 - 29,000 per annum (depending on experience)

Hours: Monday to Friday, 8:30am - 4:30pm

Our client is a well-established, family-run business specialising in grounds maintenance, landscaping and tree work services across North Wales and surrounding areas.

Due to continued growth, they are looking to recruit an experienced and organised Office & Contracts Administrator to provide essential support to the Directors and Management team. This is a varied role combining office administration, contract support, client liaison and the coordination of business-critical paperwork and processes.

The Role

As Office & Contracts Administrator, you will play a key role in ensuring the smooth day-to-day running of the business. You will manage administrative processes, support contract delivery, coordinate documentation and act as a professional point of contact for clients, suppliers and subcontractors.

This is an excellent opportunity for someone who enjoys taking ownership of their workload, has strong organisational skills and can confidently manage multiple priorities in a busy office environment.

Key Responsibilities

Client Liaison & Contract Administration

• Act as a key point of contact for clients via telephone and email.
• Support managers with scheduling and work coordination.
• Liaise with clients, subcontractors and site contacts regarding access arrangements and availability.
• Confirm work schedules and keep clients updated on any changes.
• Maintain accurate contract records, visit schedules and client information.
• Prepare and issue correspondence, reports and supporting documentation.
• Record and track customer enquiries, concerns and complaints, ensuring appropriate follow-up.

Job, Supplier & Subcontractor Administration

• Create and maintain customer, site and job records.
• Log enquiries and support the quotation process.
• Follow up on outstanding quotations and client responses.
• Raise purchase orders and coordinate supplier deliveries.
• Liaise with subcontractors regarding work arrangements and compliance documentation.
• Ensure all completed job records, photographs and paperwork are received and filed correctly.
• Prepare documentation to support invoicing and resolve related administrative queries.

Office & Business Support

• Manage incoming telephone calls, emails and correspondence.
• Maintain electronic filing systems, spreadsheets, diaries and action trackers.
• Monitor contract, insurance and company renewal dates.
• Assist with audits, assessments and accreditation requirements.
• Maintain company policies, procedures and compliance records.
• Support employee administration, including onboarding paperwork, training records and timesheets.
• Arrange meetings, prepare documentation and record actions where required.
• Order office supplies and provide general administrative support to the leadership team.

Requirements

• Previous experience within a busy office administration role.
• Excellent organisational skills and strong attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Confident and professional communication skills.
• Strong IT skills including Microsoft Office and Excel.
• Ability to work independently and use initiative.
• A practical and logical approach to problem-solving.
• Professional and confidential approach when handling sensitive information.

Desirable Experience

• Contract administration experience.
• Purchasing or supplier coordination experience.
• Compliance or accreditation administration.
• Employee administration, training records or payroll support.
• Experience working within construction, grounds maintenance, engineering or field-based service environments.

If you are a motivated administrator looking for a varied role where you can make a real impact, we would love to hear from you.

Kinetic reviews all applications carefully and will endeavour to contact candidates who match the job requirements. Unsuccessful applicants may be considered for future opportunities.