Office Administrator & Receptionist

The Methodist Church in Britain; London Borough of Lambeth; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Elms Academy, part of United Learning, is recruiting a permanent office administrator and receptionist for its front office. The post-holder will be the first point of contact for visitors, parents, pupils and staff, handling enquiries and delegated tasks while supporting the Academy's day-to-day administration.

The role is full-time but term-time only, covering 42 weeks a year. Applicants need GCSE Maths and English and an enhanced DBS check, and visa sponsorship is not available.

Qualifications

• GCSE Maths and English completed.
• Enhanced DBS check required.
• Experience in educational settings preferred.

Responsibilities

• Provide welcoming front-of-house reception.
• Manage enquiries promptly and professionally.
• Assist with academy-wide administration.
• Undertake tasks delegated by the Office Manager.
• Support day-to-day running of the academy.
• Ensure processes are completed accurately and efficiently.

Skills

Front desk reception

Administration

MS Office

Communication skills

Organisational skills

Multi-tasking

Discretion

Education

GCSE Maths and English

Tools

Microsoft Office

Job description

The Elms Academy, part of United Learning, is recruiting a permanent office administrator and receptionist for its front office. The post-holder is the first point of contact for visitors, parents, pupils and staff, handling enquiries and delegated tasks while supporting the Academy's day-to-day administration. The role is full-time but term-time only, covering 42 weeks a year. Applicants need GCSE Maths and English and an enhanced DBS check, and visa sponsorship is not available.

What the job involves

• Provide a welcoming front-of-house reception service to visitors, parents, pupils, staff and external stakeholders
• Manage enquiries and deal with them promptly and professionally
• Assist with Academy-wide administration
• Undertake tasks delegated by the Office Manager
• Support the smooth day-to-day running of the Academy
• Ensure administrative processes are completed accurately and efficiently

Qualifications

• GCSE-level education including Maths and English

Skills & knowledge

• Excellent communication and interpersonal skills
• Strong administrative skills
• Confident using Microsoft Office applications
• Excellent organisation and attention to detail
• Ability to manage multiple priorities in a busy environment
• Discretion when handling sensitive information

Checks & eligibility

• Enhanced DBS check

Other

• Positive, proactive and reliable approach
• Adaptable team player who can work independently and collaboratively
• Commitment to high-standard customer service
• Ability to build strong relationships with pupils, parents, colleagues and visitors
• Commitment to supporting pupils' learning and development
• Willingness to share knowledge and take part in further training

Nice to have

• Previous administrative or reception experience
• Experience within an educational setting