Front Office Administrator & Receptionist - Academy

The Elms; London Borough of Lambeth; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Elms is seeking an organised Office Administrator & Receptionist to join our Academy team in London. You will be the first point of contact for visitors, parents, pupils and staff, delivering a welcoming front‑of‑house service while supporting day‑to‑day administration.

With strong Microsoft Office skills and a proactive, confidential approach, you will handle enquiries, coordinate administration tasks, and help maintain an efficient, friendly environment that supports students’ learning.

Qualifications

• GCSE-level education including Maths and English is essential.
• Previous experience in an administrative or reception role is desirable.
• Experience within an educational setting would be an advantage.

Responsibilities

• Provide a welcoming front-of-house service to visitors, parents, pupils, staff and external stakeholders.
• Support day-to-day academy administration and handle enquiries efficiently.
• Maintain confidentiality and handle sensitive information with discretion.

Skills

Organisational skills

Communication skills

Microsoft Office

Customer service

Reception duties

Education

GCSE English and Maths

Tools

Microsoft Office Suite

Job description

The Elms is seeking an organised Office Administrator & Receptionist to join our Academy team in London. You will be the first point of contact for visitors, parents, pupils and staff, delivering a welcoming front‑of‑house service while supporting day‑to‑day administration.

With strong Microsoft Office skills and a proactive, confidential approach, you will handle enquiries, coordinate administration tasks, and help maintain an efficient, friendly environment that supports students’ learning.