Office Administrator & Receptionist

The Elms Academy; London Borough of Lambeth; Presencial; GBP 26.000 - 32.000; Jornada completa

Descripción de la vacante

The Elms Academy in London is seeking an Office Administrator & Receptionist to be the first point of contact for visitors, pupils, staff and external stakeholders, delivering a welcoming and professional front-of-house service.

Working with the Office Manager, you will support Academy-wide administration, manage enquiries, and ensure processes are completed accurately and efficiently in a busy school environment. This role is permanent, full-time during term time (42 weeks/year).

Formación

• GCSE Maths and English required.
• Experience in admin or reception is desirable.
• Excellent communication and customer service.

Responsabilidades

• Greet visitors and manage front-of-house duties.
• Support day-to-day administration across the Academy.
• Handle enquiries from pupils, staff, parents and external stakeholders.
• Ensure administrative processes are completed accurately and efficiently.

Conocimientos

Organisational skills

Microsoft Office

Customer service

Communication skills

Interpersonal skills

Educación

GCSE Maths and English

Herramientas

Microsoft Office Suite

Descripción del empleo

Job Title: Office Administrator &Receptionist

Required: 4th January 2027

Contract: Permanent, term time only 42 weeks/year (39+3 weeks)

Working Hours: Full time

Salary: £29,438.96 pro-rata from FTE salary of £31,680

Accountable to: Office Manager

About the Role:

We are looking for a professional, organised, and friendly Office Administrator & Receptionist to join our Academy team. As the first point of contact for visitors, parents, pupils, staff, and external stakeholders, you will provide a welcoming and professional front-of-house service while supporting the smooth day-to-day running of the Academy. Working closely with the Office Manager, you will assist with Academy-wide administration, undertake delegated tasks, manage enquiries, and ensure that administrative processes are completed accurately and efficiently. This is a varied role that requires excellent organisational skills, attention to detail, and a commitment to delivering outstanding customer service.

About You:

You are a highly organised and approachable individual with excellent communication and interpersonal skills. You enjoy working in a busy environment, are able to manage multiple priorities effectively, and take pride in providing a high standard of customer service. You will be confident using Microsoft Office applications, have strong administrative skills, and be able to handle sensitive information with discretion and professionalism. A positive attitude, a proactive approach, and the ability to build strong relationships with pupils, parents, colleagues, and visitors are essential for success in this role. Previous experience in an administrative or reception role is desirable, and experience within an educational setting would be an advantage.

This role requires a proactive, reliable, and adaptable team player who can work both independently and collaboratively. A commitment to supporting students’ learning and development is key, along with a willingness to share knowledge, take part in further training, and go the extra mile to enrich students’ experiences. A GCSE-level education including Maths and English is essential.

Safeguarding information

United Learning - The Elms Academy are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An Enhanced Disclosure and Barring Service check is required for all successful applicants

UNITED LEARNING is a subsidiary charity of the not-for-profit charity, the United Church Schools (UCS) and shares with it the objective of managing schools which offer students a high-quality education based