Office Administrator

TJDC; Greater London; On-site; GBP 23,000 - 25,000; Full time

Job summary

TJDC in Greater London (EN3) is seeking an office-based administrator to join a small, dedicated team. You will handle order management, invoicing, dispatch tasks and the preparation of logistics paperwork to ensure smooth deliveries.

You will be the first point of contact for customers, providing friendly, professional support and building strong relationships. Proficiency with MS Office and familiarity with Sage Line 50 are advantageous; immediate start available.

Qualifications

• Experience with order management and invoicing.
• Familiarity with Sage Line 50 is advantageous.
• Excellent communication and customer service skills.
• Strong organizational and time management abilities.

Responsibilities

• Oversee and process orders (pro forma, sales orders, invoices) using Sage Line 50.
• Dispatch orders and prepare logistics paperwork for delivery.
• Provide proactive, solution-focused customer service.
• Build and maintain relationships with existing and new customers.

Skills

Organizational Skills

Communication Skills

Technical Knowledge

Computer Literacy

Tools

Sage Line 50

Job description

Join Our Team as an Office-Based Administrator!

We are excited to announce an opportunity to join our renowned display company, recognized as one of the UK's leading specialists in luxury display solutions. Based in EN3, we are seeking dedicated individuals who share our commitment to excellence in delivering outstanding products and services.

Salary range £23-25k pa

Role Overview

This office-based administrative role is integral to our small, dedicated team. You will play a pivotal role in providing exceptional customer service and ensuring that our quality and service standards align with customer needs and expectations.

Key Responsibilities

• Order Management: Efficiently oversee and process orders (including pro forma, sales orders, and invoices) using Sage Line 50. You will also be responsible for dispatching orders and creating the necessary logistics paperwork to ensure smooth delivery.
• Customer Service: Deliver excellent customer support with a proactive, problem-solving approach and a positive, can-do attitude.
• Relationship Building: Establish and maintain strong relationships with both existing and new customers, fostering rapport and trust.
• First Point of Contact: Act as the primary point of contact for customers, managing phone calls and email inquiries in a friendly and professional manner, as well as greeting customers on-site.

Your Profile

• Organizational Skills: Strong organizational and time management abilities.
• Communication Skills: Excellent communication and interpersonal skills.
• Technical Knowledge: Familiarity with Sage Line 50 is advantageous.
• Computer Literacy: Proficient in MS Office.

Why Join Us?

We offer a collaborative and supportive office environment where your contributions are valued. If you are ready to bring your skills and enthusiasm to our team, we would love to hear from you!

This is an immediate start role.

This is an onsite role.