Office Administrative Assistant

TJDC; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury store display company in Greater London is looking for a capable self-starter to join their team as a full-time administrator. The role involves handling communications, overseeing orders, and providing excellent customer service. Ideal candidates will have proven experience in customer-focused positions and knowledge of Sage Line 50. The company prides itself on being supportive and friendly, ensuring a dynamic work environment. Working hours are Monday to Thursday from 09:00 to 17:30 and Friday from 09:00 to 14:00.

Qualifications

• Proven experience in a customer focus role (customer services, sales...) and knowledge of Sage Line 50.
• Strong organisation and time management skills.
• Excellent communication and inter-personal skills.

Responsibilities

• Overseeing and processing orders using Sage Line 50.
• Providing excellent customer service with a proactive problem-solving approach.
• Being the first point of contact for customers and addressing queries.
• Arranging dispatch of orders both in the UK and internationally.
• Assisting with stock control and inventories.

Skills

Customer focus experience

Knowledge of Sage Line 50

Strong organisation skills

Excellent communication

Job description

We are a luxury store display company experiencing rapid growth. Our team is friendly and supportive, always ready to assist one another. Driven by design and innovation, we aim to provide the best customer service in the industry.

Position Overview:

We are seeking a capable self-starter with knowledge of Sage who is eager to contribute to our on site dynamic environment. Your role will involve working as a full-time administrator, handling incoming and outgoing communications as well as general administrative tasks

Typical work activities include:

• Overseeing and processing orders in a timely manner (pro forma, sales order, invoices) using Sage Line 50.
• Providing excellent customer service with a pro-active problem-solving approach and a real can-do attitude.
• Being the first point of contact for customers, answering phone calls and email queries in a friendly and professional manner and greeting customers on site.
• Responsible for arranging the dispatch of orders both in the UK and internationally, and for addressing any logistical issues that may arise.
• Assisting with stock control and inventories, back orders and keeping close track of timeline and ready dates.

Your profile :

• Proven experience in a customer focus role (customer services, sales…) and knowledge of Sage line 50.
• Strong organisation and time management skills
• Excellent communication and inter-personal skill

Working hours Mon-Thur 09:00-17:30 Friday 9:00-14:00

• Please submit a brief cover letter explaining why you believe you would be an excellent fit for this role. We kindly ask that no employment agencies or phone calls contact us; applications should be submitted exclusively through this portal.