Office Administrator

Confidential; Leicester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Confidential in Leicester is seeking an Office Administrator to join a busy sales support team. The role involves handling customer enquiries, processing orders, and managing paperwork to ensure seamless daily operations.

This permanent, full-time position offers a tidy salary and regular Mon–Fri hours. You will be integral to keeping records up to date, preparing quotes, and liaising with internal departments to speed up order processing.

Qualifications

• Essential: experience in office administration, sales administration, customer service or coordination
• Strong organisational and time management skills
• Excellent communication, written and verbal
• Ability to manage multiple tasks and priorities in a busy environment
• Good attention to detail
• Confident using Microsoft Office and other administrative systems

Responsibilities

• Manage day-to-day administration and support the sales team
• Process customer orders and enter information accurately into internal systems
• Handle customer enquiries and provide updates
• Prepare quotes, sales paperwork and other documentation
• Liaise with customers and internal departments to ensure orders are processed efficiently
• Keep customer records and sales information up to date
• Monitor outstanding enquiries and orders and follow up as needed
• Assist the sales team with general administration and customer support
• Provide general administrative support across the wider business when required

Skills

Office administration

Sales administration

Customer service

Coordination

Microsoft Office

Tools

CRM

Sales order systems

Job description

Office Administrator

Leicester based

Salary: Up to £27,000

Permanent, Full-Time

Are you an experienced Office Administrator?

Regional Recruitment are recruiting for an Administrator to join an established business based in Leicester. You will play a key role in supporting the sales team with the day-to‑day administration, helping to manage customer enquiries, orders and paperwork and ensuring everything runs smoothly.

What's on Offer

• Salary up to £27,000 per year
• Monday to Friday working hours
• Varied sales administration and customer support role
• Opportunity to join an established business

Qualifications

Essential:

• Previous experience in an office administration, sales administration, customer service or coordination role
• Strong organisational and time management skills
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks and priorities in a busy environment
• Good attention to detail
• Confident using Microsoft Office and other administrative systems

Desirable:

• Previous experience supporting a sales team
• Experience processing customer orders or sales enquiries
• Experience using CRM or sales order systemsPrevious experience within a commercial or customer-focused environment

Roles & Responsibilities

• Manage the day-to-day administration and provide support to the sales team.
• Process customer orders and ensure information is entered accurately onto internal systems.
• Deal with customer enquiries and provide updates where required.
• Prepare quotes, sales paperwork and other relevant documentation.
• Liaise with customers and internal departments to ensure orders are processed efficiently.
• Keep customer records and sales information up to date.
• Monitor outstanding enquiries and orders, following up where necessary.
• Assist the sales team with general administration and customer support.
• Provide general administrative support across the wider business when required.

Requirements

• Be a proactive, organised individual who can manage multiple priorities in a busy environment.
• Have excellent communication and customer service skills.
• Have strong attention to detail and accuracy.
• Be confident dealing with customers and colleagues.
• Be confident working independently and as part of a wider team.