Office Admin Manager — People & Process Leader

Home Instead, Inc.; Highweek; On-site; GBP 28,000 - 32,000; Full time

Job summary

Home Instead West Exeter & Teignbridge is seeking an experienced Office Administrator to support the smooth running of the office and ensure high-quality client service. The role involves coordinating activities, handling correspondence, and maintaining efficient filing and databases, while ensuring compliance with policies and procedures.

You will lead the office administration team, manage visitor greetings and calls, and assist with recruitment, onboarding checks, and payroll-related tasks,

Qualifications

• Experience in office administration roles.
• Strong organisational skills and ability to multitask.
• Excellent written and verbal communication skills.
• Keen eye for detail and accuracy under pressure.
• Self-motivated, flexible and a team player.

Responsibilities

• Handle all aspects of office administration and react to business needs.
• Line manage the office administration team.
• Greet visitors, answer calls, and pass messages clearly.
• Manage emails and post, file and database upkeep.
• Support service delivery with compliant processes and activity logs.
• Coordinate holidays for the office team and care professionals.
• Assist with recruitment and pre-employment checks when needed.
• Contribute to newsletters or retention initiatives for Care Professionals.
• Handle invoicing and payroll data entry and expenses.
• Support IT initiatives and project work as required.

Skills

Office administration

Multitasking

Communication

Attention to detail

Team player

Flexibility

Tools

MS Office

Google Docs

Job description

Home Instead West Exeter & Teignbridge is seeking an experienced Office Administrator to support the smooth running of the office and ensure high-quality client service. The role involves coordinating activities, handling correspondence, and maintaining efficient filing and databases, while ensuring compliance with policies and procedures.

You will lead the office administration team, manage visitor greetings and calls, and assist with recruitment, onboarding checks, and payroll-related tasks,