Offer Support Engineer CTO

Konecranes; England; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading engineering firm is seeking a qualified mechanical engineer to join their team as an Offer Support Engineer. The ideal candidate will have a Bachelor's degree in Mechanical Engineering and will play a key role in preparing technical offers for the external sales team. Responsibilities include collaborating closely with technical sales, ensuring compliance with company standards, and managing multiple offers. The position offers competitive salary, benefits, and opportunities for professional development, along with options for remote or office-based work.

Benefits

Competitive salary

Annual Bonus

Contributory pension scheme

Professional development opportunities

Remote working opportunity

Qualifications

• Bachelor's degree in Engineering (Mechanical) or equivalent technical background.
• Previous experience in offer preparation or technical sales support.
• Strong technical understanding of the industrial crane industry.

Responsibilities

• Collaborate with the external technical sales team to understand customer needs.
• Prepare and structure technical and commercial offers, including pricing and delivery terms.
• Ensure offers comply with company standards and customer requirements.

Skills

CAD software experience

Excellent written and verbal communication skills

Customer-focused mindset

Strong problem-solving abilities

Education

Bachelor's degree in Engineering (Mechanical)

Tools

MS Office

CAD software

CRM and quotation tools

Job description

About the Role

This role would be ideally suited to a qualified mechanical engineer to HNC or degree level who is interested in expanding their mechanical background and applying it to an engineering offer support role.

The Offer Support Engineer plays a key role in supporting the external equipment sales team and project delivery managers by developing preparing and validating technical and commercial offers for customers. This role bridges the gap between customer requirements technical feasibility and commercial considerations ensuring that proposals are accurate competitive and aligned with Konecranes strategy.

Key Responsibilities

• Collaborate with the external technical sales team to understand customer needs project specifications and application requirements.
• Prepare and structure technical and commercial offers including pricing scope and delivery terms.
• Ensure offers are compliant with company standards policies and customer requirements.
• Liaise with engineering product management and supply chain teams to validate technical solutions and cost structures.
• Update configurator GA drawings where local changes have been made.
• Update Manufacturing data to reflect local scope changes.
• Confirm the equipment configured meets or exceeds design standards.
• Support the sales team during customer negotiations by providing technical clarifications and justifications.
• Maintain accurate records of offers quotations and supporting documentation within the CRM system.
• Track offer status and provide timely updates to sales managers and stakeholders.
• Identify opportunities to optimize solutions improve competitiveness and add value for customers.
• Support continuous improvement of offer tools templates and processes.

Qualifications

• Bachelors degree in Engineering (Mechanical) or equivalent technical background.
• Cad software experience.
• Previous experience in offer preparation pre-sales engineering or technical sales support.
• Strong technical understanding of the industrial crane industry & associated products.
• Excellent written and verbal communication skills.
• Proficiency in MS Office & CAD software; experience with CRM and quotation tools is a plus.
• Detail-oriented organized and able to manage multiple offers and deadlines simultaneously.
• Ability to work closely with other teams including: Sales engineering and offer support teams.
• Customer-focused mindset with strong problem-solving abilities.
• Willingness to travel to support the business.

What We Offer

• Competitive salary.
• Annual Bonus.
• Contributory pension scheme life assurance and income protection insurance.
• 25 days annual leave plus bank holidays.
• Employee shares save scheme.
• Retail. travel and leisure discounts.
• Buy / sell holidays.
• Remote working opportunity or office based if preferred.
• Professional development opportunities and training.
• Collaborative international working environment.
• Opportunity to contribute directly to business growth and customer satisfaction.

Konecranes moves what matters . We are a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thas why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.