Off-Site Pet Welfare Manager

Association of Dogs and Cats Homes (ADCH); York and North Yorkshire; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

38 days holiday (rising with service)

Wellbeing programmes

Health plan

Job summary

Blue Cross is recruiting an Assistant Manager – Off-site Services to lead our home-based pet operations at the Thirsk rehoming centre. You will oversee daily activities, animal handling, and assessments to prepare pets for adoption with top care for pets and clients.

You will manage a team of Pet Welfare Assistants and Foster Coordinators, ensure timely adoptions, and drive improvements in animal welfare and service quality. This is a full-time role with a weekend rotation.

Qualifications

• Significant experience in managing a team in a pet/animal environment.
• Strong customer service delivery in a fast-paced setting.
• Deep knowledge of pet welfare and handling of domestic animals.

Responsibilities

• Lead home-based pet operations at the Thirsk rehoming centre.
• Oversee daily activities, assess pets, supervise training and foster support.
• Motivate and manage Pet Welfare Assistants and Foster Coordinators.
• Ensure pet adoption preparation and high standards of care.
• Work a 37.5 hour week with a 1 in 3 weekend rota.

Skills

People management

Customer service

Team leadership

Communication

Decision making

Animal handling knowledge

Driving licence

Education

Management, leadership, or coaching qualifications

Job description

Blue Cross is recruiting an Assistant Manager – Off-site Services to lead our home-based pet operations at the Thirsk rehoming centre. You will oversee daily activities, animal handling, and assessments to prepare pets for adoption with top care for pets and clients.

You will manage a team of Pet Welfare Assistants and Foster Coordinators, ensure timely adoptions, and drive improvements in animal welfare and service quality. This is a full-time role with a weekend rotation.