Ocean Export Coordinator

White Recruitment Construction; Glasgow; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Company pension scheme

People-focused environment

Professional development

Collaborative freight forwarding team

Job summary

White Recruitment Construction is seeking an Ocean Freight Export Operator to join our Glasgow team. You will manage exports from booking through delivery, liaising with customers, overseas offices, carriers, and internal teams to ensure high-quality handling and service.

This busy role requires 1–3 years UK ocean freight exports experience, strong documentation knowledge, and excellent communication. You’ll use freight systems and MS Office, thrive under pressure, and enjoy teamwork and

Qualifications

• Previous UK experience in ocean freight exports within a freight forwarding environment (1–3 years preferred).
• Strong knowledge of export processes, documentation and customs requirements.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Proactive approach to problem solving.
• Confidence using freight management systems and Microsoft Office.
• Ability to work effectively as part of a team.
• Positive, enthusiastic and driven attitude.

Responsibilities

• Liaise with customers and overseas offices to coordinate shipments.
• Manage shipments from start to finish, ensuring timelines are met.
• Handle invoicing, forecasts and other financial elements.
• Complete key shipment milestones accurately across internal systems.
• Ensure export documentation and processes are correct.
• Work under pressure and meet deadlines.
• Aim for targets and maintain a customer-focused approach.
• Collaborate with colleagues and support the wider operations team.

Skills

Ocean freight exports experience

Communication skills

Organisational skills

Proactive problem solving

Team player

Customer service

Freight management systems

Microsoft Office

Tools

Freight management software

MS Office

Job description

Ocean Freight Export Operator

Location: Glasgow
Salary: Competitive, depending on experience
Job Type: Permanent

We are looking for an organised and customer-focused Ocean Freight Export Operator to join an established freight forwarding team in Glasgow.

You will be responsible for managing export shipments from booking through to final delivery, working closely with customers, overseas offices, carriers and internal teams to ensure shipments are handled efficiently and to a high standard.

This is a great opportunity for someone with previous ocean export experience who enjoys working in a busy operational environment and takes pride in providing excellent customer service.

Key Responsibilities

• Liaising with customers and overseas offices.
• Managing shipments from start to finish.
• Handling financial elements including invoicing and forecasts.
• Completing key shipment milestones accurately and within agreed timescales across internal IT systems.
• Ensuring export processes and documentation are completed correctly.
• Working under pressure and meeting deadlines.
• Working towards agreed targets and objectives.
• Maintaining a positive, customer-focused approach at all times.
• Working collaboratively with colleagues and supporting the wider operations team.

What You’ll Bring

• Previous UK experience in ocean freight exports within a freight forwarding environment – ideally 1-3 years.
• Good knowledge of export processes, documentation and customs requirements.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• A proactive approach to problem solving.
• Confidence using freight management systems and Microsoft Office.
• The ability to work effectively as part of a team.
• A positive, enthusiastic and driven attitude.

What’s on Offer

• Competitive salary.
• Company pension scheme.
• Supportive and people-focused working environment.
• Opportunities for professional development and career progression.
• The opportunity to join a collaborative freight forwarding team where customer service and quality are genuinely valued.