Ocean Export Agent

WR Logistics; Sunbury-on-Thames; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

24 days' holiday

Company bonus scheme

Job summary

WR Logistics in Feltham near Heathrow is seeking an experienced Ocean Export Coordinator to manage shipments from booking through to final delivery. The role covers FCL and LCL movements, export documentation, and close cooperation with customers, shipping lines and overseas agents.

This is a hybrid position with a salary up to £35,000, 24 days holiday and a company bonus scheme. You will play a key part in ensuring accurate records, timely updates and profitable invoicing while delivering a

Qualifications

• Previous ocean freight export experience is essential.
• Understanding end-to-end export procedures.
• Experience handling FCL and LCL shipments.
• Strong customer service and communication skills.
• Good attention to detail and organisation.
• Ability to manage multiple shipments and deadlines.

Responsibilities

• Manage ocean export shipments from booking to final delivery.
• Handle FCL and LCL movements.
• Prepare and check export documentation.
• Complete shipping instructions and bills of lading.
• Liaise with customers, shipping lines, hauliers and overseas agents.
• Arrange collections and monitor shipments.
• Provide customers with shipment updates.
• Produce quotations and check supplier costs.
• Complete invoicing and ensure files are accurate and profitable.
• Resolve operational issues quickly and professionally.
• Maintain accurate records within the freight management system.

Skills

Ocean freight export

Customer service

Communication

Attention to detail

Organisational skills

Independent working

Job description

Ocean Export Coordinator

Location: Feltham, Heathrow

Salary: Up to £35,000

Hybrid working available

24 days' holiday plus bonus

An established and growing freight forwarding business is looking for an experienced Ocean Export Coordinator to join its team in Feltham, near Heathrow.

This is an excellent opportunity to join a supportive, professional operation offering hybrid working, a competitive salary and a bonus scheme. You will manage ocean export shipments from start to finish, working closely with customers, shipping lines, overseas agents and internal departments.

The role:

• Managing ocean export shipments from booking through to final delivery
• Handling both FCL and LCL movements
• Preparing and checking export documentation
• Completing shipping instructions and bills of lading
• Liaising with customers, shipping lines, hauliers and overseas agents
• Arranging collections and monitoring shipments
• Providing customers with regular shipment updates
• Producing quotations and checking supplier costs
• Completing invoicing and ensuring files are accurate and profitable
• Resolving operational issues quickly and professionally
• Maintaining accurate records within the company's freight management system

What we are looking for:

• Previous ocean freight export experience is essential
• A good understanding of end-to-end export procedures
• Experience handling FCL and LCL shipments
• Strong customer service and communication skills
• Good attention to detail and organisation
• Confidence managing multiple shipments and deadlines
• The ability to work independently while contributing to a supportive team

What is on offer:

• Salary of up to £35,000, depending on experience
• Hybrid working
• 24 days' holiday
• Company bonus scheme
• Supportive and experienced team
• Long-term career development opportunities
• Stable position within an established freight forwarding business