Oak Processionary Moth Admin Officer

Government Recruitment Service; Exeter; On-site; GBP 22,000 - 28,000; Full time

Job summary

A government agency is seeking an Administrative Support Officer for the Oak Processionary Moth control programme in Exeter, UK. The role involves answering public enquiries via email and phone, maintaining accurate data records, and supporting the programme manager. The ideal candidate will possess strong administrative skills and a commitment to data accuracy. Occasional travel may be required to support events. This role is pivotal in the management of the Oak Processionary Moth control efforts.

Qualifications

• Proven experience in administrative support roles.
• Strong communication skills for handling enquiries.
• Ability to maintain accurate records and data.

Responsibilities

• Provide administrative support for the Oak Processionary Moth control programme.
• Answer enquiries via email and phone.
• Maintain data for the Oak Processionary Moth database.

Job description

The Forestry Commission (FC) are the Government’s forestry experts. We work nationally and locally on unlocking the full potential of woodlands and the forestry sector to expand, protect, improve, and connect England’s valuable woodland assets.

The Plant Health Forestry team (PHF) is a high performing geographically distributed team with staff responsible for delivery across GB.

The aims of the Oak Processionary Moth management programme are:

• Limit the rate of spread and reduce the impact of Oak Processionary Moth on tree, human and animal health.
• Robustly deal with new findings to prevent the development of a new outbreak hotspot in the area free from the pest.
• Maintain the range of management activities (survey, control and communications).
• Provide an operational ‘test and development’ function to build knowledge and evidence relating to this pest.
• Continue building a partnership approach, including integration of landowner/manager expertise in dealing with Oak Processionary Moth.

The purpose of this role is to provide administrative support for the Oak Processionary Moth control programme, further information can be found at www.forestresearch.gov.uk/opm

The focus of the job will be to handle enquires (email/telephone) and maintain data for the Oak Processionary Moth control programme. This is achieved by ensuring appropriate procedures are followed and relevant Forestry Commission standards are met. This will also involve working closely with and providing administrative support for the Oak Processionary Moth programme manager and support officers.

Key Work Areas including:

Administrative Support

• Answering enquires for the Oak Processionary Moth control programme- emails and phone calls.
• Accurately record information and data to be entered into the Oak Processionary Moth database.
• Maintain a log of all enquires for review on a regular basis for reporting purposes.
• Work in conjunction with other team members to maintain accurate records so they are consolidated and easily interpreted.
• If required, support other administrative roles in the wider tree health programme.
• Travel is not integral to the role; however support at events may require occasional, and infrequent, time away from home.

General Administrative Support

• Provide a central point of contact for the Oak Processionary Moth control programme.
• Data gathering, processing, and cleansing.
• Maintain contacts list.
• Circulate updates.

Handling Public Enquiries

• Deal with public and staff enquiries appropriately.
• Log enquiries for reporting purposes and gather information to update log -Be available to handle stakeholder enquiries.