Nightshift Store Leader: Replenishment & Team Coaching

Sainsbury's Supermarkets Ltd; Blackwood; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading UK grocery retailer is seeking a Customer and Trading Manager for its nightshift in Blackwood. This role involves leading a dedicated team, managing store operations overnight, and ensuring excellent customer service. The ideal candidate should have previous line management experience, resilience to work night shifts, and a strong focus on KPIs. The position offers competitive salary and benefits including discounts, bonuses, and wellbeing support.

Benefits

10% discount after four weeks, increasing to 15% on weekends

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching 4-7.5%

Share scheme

Wellbeing support

Cycle to Work scheme

Discounts on gym memberships and holidays

Qualifications

• Comfortable with nightshift working and adaptable to its impact.
• Previous line management experience in a fast-paced environment.
• Resilience to handle mental and physical demands of night shifts.
• Proven customer service skills and ability to coach a team.
• Experience in managing performance and employee relations issues.

Responsibilities

• Lead a team overnight to deliver replenishment activities.
• Run full store operations and ensure safety of colleagues.
• Maintain high standards for customer service at all times.
• Manage team performance and disciplinary issues.

Skills

Team leadership

Customer service

KPI monitoring

Performance management

Adapting to night shifts

Job description

A leading UK grocery retailer is seeking a Customer and Trading Manager for its nightshift in Blackwood. This role involves leading a dedicated team, managing store operations overnight, and ensuring excellent customer service. The ideal candidate should have previous line management experience, resilience to work night shifts, and a strong focus on KPIs. The position offers competitive salary and benefits including discounts, bonuses, and wellbeing support.