Night Support Worker / Care Worker

AWD online; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Part time

Job summary

A residential services provider is looking for a Night Support Worker in Newcastle. You will support adult residents in a safe environment, monitoring well-being and adhering to house rules. Ideal candidates should have strong communication skills and experience in a residential setting. The role includes conducting checks, recording issues, and ensuring compliance. Additional benefits include generous annual leave and healthcare support. This position requires the ability to work night shifts and weekends.

Benefits

27 days annual leave

Pension – 5% Employee, 5% Employer

Healthcare Cash Plan

Qualifications

• Experience in a residential setting is a plus.
• Understanding of safeguarding is essential.
• Ability to work night shifts and weekends.

Responsibilities

• Monitor residents and the premises throughout each night shift.
• Conduct hourly checks between 12:00 am and 7:00 am.
• Log relevant issues accurately.

Skills

Good numeracy and literacy skills

Experience working with a diverse range of people

Effective communication and strong listening skills

Ability to build effective relationships

Capacity to work independently

Empathy, tact and discretion

Tools

Microsoft Word

Outlook

Excel

Job description

Night Support Worker

Join our residential services team to support adult residents in a safe, secure, and positive environment while maintaining excellent standards of care, safeguarding, and night‑time monitoring.

Job Overview

We have a fantastic new opportunity for a Night Support Worker to support adult men within a residential approved premises setting. You will help maintain a safe environment, promote routine, and support residents throughout the night. The role requires monitoring wellbeing, safeguarding residents, and ensuring compliance with house rules. You will work closely with colleagues, using your communication skills and attention to detail to record information accurately and maintain clear boundaries.

This role suits someone organised, calm under pressure, and confident using basic IT systems, with the ability to motivate and support individuals with diverse needs.

Duties

• Maintain a watchful presence: monitor residents and the premises throughout each night shift.
• Conduct regular checks: carry out hourly checks between 12:00 am and 7:00 am.
• Record information: log relevant issues accurately in the building’s records.
• Support night routines: help residents follow consistent close‑down procedures.
• Monitor compliance: work with the Project Support Worker to ensure house rules are followed.
• Respond to calls: answer incoming calls overnight and manage issues appropriately.
• Escalate concerns: contact the On‑Call Worker in emergencies or high‑risk situations.
• Undertake domestic tasks: complete general cleaning, admin tasks and data entry.
• Attend training: participate in essential training, meetings and development opportunities.

Candidate Requirements

• Essential:
  • Good numeracy and literacy skills.
  • Experience working with a diverse range of people.
  • Experience with Microsoft Word, Outlook and basic Excel.
  • Understanding of safeguarding.
  • Ability to work night shifts and weekends.
  • Effective communication and strong listening skills.
  • Ability to build effective relationships with residents and colleagues.
  • Capacity to work independently and handle stressful situations.
  • Empathy, tact and discretion when handling sensitive matters.
• Desirable:
  • Previous experience in a residential setting.
  • Understanding of factors influencing offending.
  • Knowledge of the Criminal Justice System.
  • Knowledge of Health and Safety principles.

Benefits (for part‑time permanent post)

• 27 days annual leave (pro‑rata) + Birthday Day off (with the opportunity to buy additional days).
• 2 Volunteer Days.
• Pension – 5% Employee, 5% Employer.
• Health and Safety Principles.
• Healthcare Cash Plan, including 3 × salary life assurance.
• Annual salary review.
• Refer a friend scheme.
• Free access to the Benefit Hub – an online portal with a wide range of retail discounts, cycle‑to‑work scheme, and additional voluntary benefits.

How to Apply

To be considered for this vacancy, submit your CV and a short cover letter detailing why you are suitable. Please indicate whether you are applying for the permanent part‑time post or a casual arrangement. Your information will be shared with our client for consideration.

Closing Date: Tuesday 16 December 2025.

Interview Location: face-to‑face in Newcastle.

Job Ref: AWDO-P14160