Night Shift Team Member — Gaming & Customer Experience

Merkur Slots UK Limited; Bradford; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

28 days holiday including BH

Quarterly Bonus Scheme

Contributory Pension Scheme

Life Assurance

Discounts with high street retailers

Employee assistance programme

Job summary

Merkur Slots UK Limited is seeking a part-time Team Member Nights in Bradford for a fixed-term contract of about 14 months. You’ll work 16 hours weekly, with pay between £12.84 and £13.84 per hour, night rate £13.84 between 23:00 and 06:00.

The role emphasizes delivering friendly customer service, maintaining venue standards, and supporting promotions while ensuring a safe, welcoming gaming environment.

Qualifications

• Experience working in a retail, hospitality or gambling environment.
• Delivered excellent customer service.
• Willingness to learn and develop.

Responsibilities

• Maintain high standards of venue housekeeping and clean gaming areas.
• Offer rounds and refreshments in line with brand guidelines.
• Monitor customer behaviour and note any suspicious or disruptive activity.

Skills

Customer service

Flexible

Attention to detail

Willingness to learn

Retail environment

Job description

Merkur Slots UK Limited is seeking a part-time Team Member Nights in Bradford for a fixed-term contract of about 14 months. You’ll work 16 hours weekly, with pay between £12.84 and £13.84 per hour, night rate £13.84 between 23:00 and 06:00.

The role emphasizes delivering friendly customer service, maintaining venue standards, and supporting promotions while ensuring a safe, welcoming gaming environment.